When a reservation completes, event ends, or guest checks out in Glad to have you, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and every single guest gets asked for reviews on Google, TripAdvisor, Yelp, OpenTable, and Facebook. No manual work, no forgotten follow-ups, just consistent reviews flowing in from every dining experience, catering event, and hotel stay.
Your happiest guests, flagged in Glad to have you
When a guest leaves a 5-star review on Google or TripAdvisor, that signal flows right back into Glad to have you. Now your host, server, or manager knows exactly who your biggest fans are. Ask them for a video testimonial, a referral, or to bring friends for their next event.
Staff attribution without the name-drop
Most hospitality businesses ask guests to mention their host, server, or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Glad to have you, it already knows which staff member handled the reservation or booking. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for leaderboards and coaching.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 5,000 guests. That's a 4% conversion rate. Your competitor down the street has 80 reviews from 800 guests. They're winning at 10%. Because Reviewflowz connects to Glad to have you, it knows exactly how many reservations and bookings you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate.
AI replies to every guest review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review across TripAdvisor, OpenTable, Google, Yelp, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but TripAdvisor, Yelp, OpenTable, and Facebook are equally crucial for hospitality businesses as they drive domain authority and capture industry-specific searches where guests actively research dining and accommodation options. These platforms are where your potential customers make reservation decisions, so maintaining a strong presence across all of them is essential. Reviewflowz monitors Google, TripAdvisor, Yelp, OpenTable, Facebook, and 200+ other review sites from a single dashboard, so you never miss feedback that could impact your guest experience.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your guest volume. A hotel with 200 reviews from 15,000 guests (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 guests (4% conversion). Because Reviewflowz integrates directly with Glad to have you, we automatically calculate your true review conversion rate by dividing your reviews by your actual bookings, giving you the metric that actually matters for your reputation strategy.
How does the review request actually get sent?
When a guest checks out, completes their reservation, finishes dining, or ends their event in Glad to have you, Reviewflowz automatically detects this trigger and immediately sends a review request via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every guest receives a review request automatically without any manual work on your part. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it highly effective for guest engagement. Just like email and SMS, WhatsApp requests are triggered automatically from Glad to have you when checkouts, reservations, dining experiences, or events are completed.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically pulls reservation and booking data from Glad to have you to attribute each review to the specific host, server, or manager who handled that guest's experience, giving you detailed performance tracking without guests needing to mention staff names. This automatic attribution also helps prevent Google from flagging and removing your reviews, since reviews mentioning specific staff names are more likely to be filtered out.
How long does it take to set up Reviewflowz with Glad to have you?
Setup takes just minutes, not days. Simply connect your Glad to have you account, choose your trigger and messaging channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, charged as pay-as-you-go credits with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
