Customize your AI Reply Agents to match your brand's Tone of Voice, Signature, Contact info, and more.
Let the Agent reply automatically to the simpler reviews and leverage reply suggestions with human oversight for more complex cases
Transform active monitoring and replying into passive oversight
Receive (auto-translated) new reviews on Slack, MS Teams, or email.
Reply directly, or oversee your AI reply agent.
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Share customer feedback with relevant teams via Slack, MS Teams, Email, or Zapier notifications.
Create public review channels to boost transparency, encourage reviews, and align teams with customer sentiments.
Keep track of your review collection performance, with average ratings, reply rates, and response times, across all review platforms
We'll also monitor your ratings – and rankings – as shown on each platform, so you can translate your actions into actual results.
Analyse customer sentiment across the most mentioned topics
Sift through review extracts – bits of sentences – that speak directly to each topic for a deep dive
Export your reviews under a clean, consolidated data schema across all platforms to make your own ad-hoc analyses easily.
Give your revenue teams access to a self-serve, always up-to-date review library with AI-enabled search
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