Every review, credited to its guide

Bókun and FareHarbor. Bókun connects from the Integrations page; FareHarbor connects by webhook once you ask support. Each review is matched to the departure the guest was on, so “Our guide was amazing” is credited to the guide who ran that evening’s tour with no name written, and matches from a booking arrive confirmed. A name match the agent doubts waits in a queue where you confirm or reject it and read why it was suggested. See review attribution.

From one report. The Performance tab ranks your guides by reviews credited over any date range, filtered to five stars; download it to Excel and pay from the sheet. Multiply the five-star count by your bonus rate, and the reviews behind each number are one click away for the guide who thinks they are short. See review exports.

Yes. The companion tracker app shows each guide the leaderboard and the reviews credited to them, and it needs only a phone number, no company email or password. The month-end argument about the count stops because ops and the guide read the same number, and a guide who wants to dispute one review can open it. See review attribution.

The platform that sold the booking owns the review. A guest who booked on GetYourGuide reviews on GetYourGuide, and that is where the next GetYourGuide buyer reads it, so the marketplace you sell most through carries the most weight. Google is the listing you own, and the one platform where a reply posts from Reviewflowz without a final click. Reviewflowz reads GetYourGuide, Viator, Tripadvisor, Google and Airbnb Experiences into one feed grouped by tour, so the count per guide includes every marketplace. See review monitoring.

Guides ask at the end of the tour, on the platform the guest booked through. The reviews land days later, most without the guide’s name, and Reviewflowz credits them to the guide who ran the departure anyway. Nothing is sent to the guest afterwards: in this trade the ask happens in person, on the spot.

It drafts them; you post them. No marketplace in this trade offers an API for posting supplier responses, so Google is the only platform where the reply posts from Reviewflowz, within the hour and naming the guide back. For Tripadvisor, the browser extension puts the draft in Tripadvisor’s own response box and you click Submit. For GetYourGuide and Viator, the draft and a link to that review sit in the same queue, filterable by rating, language and answered status. See the review autoresponder.

No. You pay per location, a meeting point, not per review or per tour: $70 a location a month billed annually on Premium, the plan where guide attribution lives. Three times January’s reviews in July costs the same, and every past review on every platform is pulled on every plan. See pricing.