When a tour, activity, or experience is marked complete in Regiondo, Reviewflowz automatically sends a review request to your travelers via email, SMS, or WhatsApp. Set it up once and forget it. Every single guest gets asked for their feedback without you lifting a finger.
Your happiest guests, flagged in Regiondo
When a traveler leaves a 5-star review on Google or TripAdvisor, that signal flows directly into Regiondo and attaches to their booking record. Now your tour guides and operations team instantly know who your biggest fans are. Ask them for video testimonials, referrals, or to become case studies for your most popular experiences.
Staff attribution without the name-drop
Most tour operators ask guests to mention their guide's name in reviews. Problem: Google flags those reviews more often, and travelers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Regiondo, it already knows which guide handled each booking. When the review comes in, it's automatically attributed to the right guide. Your reviews read naturally, fewer get removed, and you still get per-guide performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A tour operator with 200 reviews sounds impressive until you realize they've served 15,000 guests. That's a 1.3% conversion rate. Your competitor down the street has 80 reviews from 2,000 guests. A 4% rate that's crushing you. Because Reviewflowz connects to Regiondo, it knows exactly how many bookings you completed. So instead of celebrating raw numbers, you see: 342 bookings this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future travelers, and helps recover unhappy guests before they leave negative feedback elsewhere. But what tour operator has time to reply to every single review across TripAdvisor, Viator, GetYourGuide, Google, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your tour guide wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for tour operators businesses?
For tour operators, Google Reviews is always the #1 priority since it directly impacts local search rankings and booking decisions, but industry-specific platforms like TripAdvisor, Viator, and GetYourGuide are equally crucial as they're where travelers actively research and book experiences. Yelp also plays a significant role for local discovery and domain authority, especially for walking tours and city experiences. Reviewflowz monitors all these essential platforms plus 200+ others from one unified dashboard, so you never miss a review that could impact your bookings.
How do I measure my review performance?
Most tour operators only count total reviews, but that's misleading without knowing your booking volume. Reviewflowz connects directly to your Regiondo data to calculate your review conversion rate (reviews ÷ bookings), so you can see that 80 reviews from 2,000 guests (4%) actually outperforms 200 reviews from 15,000 guests (1.3%). This gives you the true metric that matters for measuring and improving your review performance.
How does the review request actually get sent?
When your tour, experience, or activity is marked as completed in Regiondo, Reviewflowz automatically triggers a review request to your guest via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred channel, then every guest gets contacted automatically without any manual work from you. It's completely set-and-forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it incredibly effective especially in markets where WhatsApp is the primary communication channel. Just like email and SMS requests, WhatsApp messages are automatically triggered when tours, experiences, or activities are completed in Regiondo.
Can I track which tour guide or operator generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by tour guide and operator by pulling booking data directly from your Regiondo system. When reviews come in, they're instantly attributed to the correct staff member who handled that specific tour or excursion, giving you detailed performance leaderboards and coaching insights without any manual work. This also helps protect your reviews from Google's automated removal, since guests don't need to mention staff names directly in their feedback.
How long does it take to set up Reviewflowz with Regiondo?
Setup takes minutes, not days. Simply connect your Regiondo account, select your trigger (tour completed, experience finished, etc.), choose your preferred channel (email, SMS, or WhatsApp), and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most tour operators, this works out to just pennies per review collected. WhatsApp pricing varies by country.
