No. You can decide to purchase extra review profiles as you require them, but you won't be able to create extra profiles without having profile credits.
Extra profiles start from $15 / month / profile. Contact us for a detailed quote.
Is there any limit to the number of reviews we can collect and / or track?
Yes. We only pull the last 100 reviews on free trials and lite plans. But we'll collect all future reviews and daily snapshots of your rating & review count. On Pro & Premium plans, we pull all past available reviews.
If I purchase a plan, how can I upgrade or downgrade?
You can upgrade, downgrade, or cancel at any time.
Upgrading won't start a new billing cycle. You'll only be charged for the difference on the current billing cycle instead, and the new plan will immediately take effect.
If you're downgrading, you'll be credited with the difference, and the credits will automatically be used on your next invoices, until they expire.
If you cancel your subscription, you'll retain access to your account and you'll be able to use the app until the end of your billing cycle. After that your account will be paused: we'll stop monitoring your reviews, the API will return 403s, we won't send any new reviews to your channels, you'll lose access to the interface, and your review widgets (if any) will become blank. You'll need to manually delete your account if you wish to, although we might archive your account after some time. Archiving means we won't drop the data, but it might take a little while to regain access to your account.
If you've made it here without clicking anywhere, we'd love to hear from you. Reach out on the chat bubble, I promise we won't bite.