When a checkout completes, reservation ends, or dining experience finishes in Aluvii, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and every single guest gets asked for reviews on Google, TripAdvisor, Yelp, OpenTable, or Facebook. No manual work, no forgotten requests, no missed opportunities.
Your happiest guests, flagged in Aluvii
When a guest leaves a 5-star review on Google or Yelp, that signal flows directly into Aluvii and gets attached to their reservation record. Now your host, server, or manager instantly knows who your biggest fans are when they walk in or call. Ask them for a video testimonial, referral to friends, or to share their experience on social media.
Staff attribution without the name drop
Most hospitality businesses ask guests to mention their server, host, or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Aluvii, it already knows which staff member handled each reservation or booking. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-staff performance data for coaching and bonuses.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A hotel with 500 reviews sounds impressive until you realize they hosted 8,000 guests for a 6.3% conversion rate. Your competitor down the street has 200 reviews from 1,500 guests. That's 13.3% and they're crushing you. Because Reviewflowz connects to Aluvii, it knows exactly how many reservations you completed. So instead of celebrating raw numbers, you see: 284 bookings this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review? Reviewflowz generates on-brand replies using AI across Google, TripAdvisor, OpenTable, Yelp, and 200+ other platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for hospitality businesses?
Google Reviews is always #1 for hospitality since it drives the most visibility in local search, but TripAdvisor, Yelp, OpenTable, and Facebook are crucial for domain authority and industry-specific guest research. These platforms are where potential guests actively compare dining, catering, and event venues before making reservations or bookings. Reviewflowz monitors all these essential sites plus 200+ others from one unified dashboard, so you never miss important guest feedback across any platform.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your guest volume. A hotel with 200 reviews sounds impressive until you learn they hosted 15,000 guests (1.3% conversion rate), while their competitor's 80 reviews came from just 2,000 guests (4% conversion rate). Because Reviewflowz connects directly to Aluvii, we automatically calculate your true review conversion rate by dividing your reviews by your actual bookings, giving you the metric that actually matters.
How does the review request actually get sent?
When a guest checks out, completes their reservation, finishes dining, or their event ends in Aluvii, Reviewflowz automatically detects this trigger and immediately sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every future guest automatically receives a review request without any manual intervention. It's completely set-and-forget once you've made your initial setup choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with close to 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Aluvii events like checkouts, completed reservations, or finished dining experiences, just like our email and SMS options.
Can I track which host, server, or manager generates the most reviews?
Yes, absolutely. Since Reviewflowz integrates directly with Aluvii, it automatically knows which host, server, or front desk manager handled each guest reservation or dining experience, so when reviews come in, they're instantly attributed to the right team member without guests needing to mention names. This gives you powerful staff performance leaderboards and coaching insights, plus it helps avoid Google's tendency to flag reviews that specifically mention employee names.
How long does it take to set up Reviewflowz with Aluvii?
Setup takes just minutes, not days. Simply connect your Aluvii account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based model.
