When your job is marked complete, inspection passes, and invoice gets paid in Skimmer, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Skimmer
When a homeowner leaves a 5-star Google review, that signal flows right back into Skimmer attached to their job record. Now your crew leads and technicians know who your biggest fans are. Ask them for a video testimonial, a referral, or case study for your next roofing estimate.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician, installer, or crew lead by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Skimmer, it already knows which technician handled the job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Skimmer, it knows exactly how many jobs you completed, so you see the metric that matters: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against while competitors stay blind to their real performance.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, and dozens of other sites? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google Reviews is always your #1 priority since most customers find contractors through local search, but industry-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for domain authority and capturing customers actively searching for home improvement services. Facebook and BBB reviews also significantly impact your local reputation and trustworthiness for roofing, plumbing, HVAC, and electrical work. Reviewflowz monitors all these essential platforms plus 200+ others from one centralized dashboard, so you never miss an opportunity to respond and manage your online reputation.
How do I measure my review performance?
Don't just count raw reviews. What matters is your review conversion rate (reviews divided by completed jobs), because 200 reviews from 15,000 customers (1.3%) means you're losing to a competitor with 80 reviews from 2,000 customers (4%). Reviewflowz automatically calculates this conversion rate by pulling your completed job data directly from Skimmer, giving you the real metric that matters.
How does the review request actually get sent?
When your job status changes to completed, inspection passes, or invoice gets marked as paid in Skimmer, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (your choice). You configure it once by selecting your preferred trigger event and communication channel, then every future customer gets asked automatically. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it incredibly effective for getting customer responses. Just like our other channels, WhatsApp requests are triggered automatically from Skimmer when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes. Reviewflowz automatically connects to Skimmer to identify which technician, installer, or crew lead handled each completed job, so when reviews come in they're attributed to the right person without customers needing to mention names. This gives you per-staff leaderboards and performance tracking while avoiding Google's tendency to flag reviews that specifically mention technician names.
How long does it take to set up Reviewflowz with Skimmer?
Setup takes just minutes, not days. You simply connect Skimmer to Reviewflowz, pick your trigger and channel, and you're live with no developer needed. Your first review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
