When a lease is signed, closing completed, or move-in finished in RealPage (Onesite), Reviewflowz automatically sends review requests to tenants, buyers, or sellers via email, SMS, or WhatsApp. Set it up once and every single transaction triggers a request. No manual work, no forgotten follow-ups, just consistent reviews flowing in from every deal.
Your happiest tenants, flagged in RealPage (Onesite)
When a tenant leaves a 5-star Google review, that signal flows right back into RealPage (Onesite) attached to their resident record. Now your leasing team knows who your biggest fans are. Ask them for a video testimonial, a referral, or help with your next showing.
Staff attribution without the name-drop
Most property managers ask tenants to mention their leasing agent by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to RealPage (Onesite), it already knows which property manager handled the lease. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns for leaderboards and coaching.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A property manager with 50 reviews sounds impressive until you realize they closed 500 leases. That's a 10% conversion rate. Your competitor has 30 reviews from 150 leases, a 20% rate. They're winning. Because Reviewflowz connects to RealPage (Onesite), it knows exactly how many leases you completed. So instead of celebrating raw numbers, you see: 342 leases this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking and builds trust with potential tenants, but what property manager has time to respond to every single review across Google, Zillow, Apartments.com, and dozens of other platforms? Reviewflowz uses AI to generate on-brand replies that sound like you wrote them. Choose to approve each reply or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for property management/ real estate businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but property management companies also need to monitor Zillow, Apartments.com, Yelp, and Facebook for domain authority and industry-specific tenant searches. These platforms are where renters actively research properties and make leasing decisions, making them critical for your online reputation. Reviewflowz monitors all these essential sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your occupancy rates.
How do I measure my review performance?
Most businesses track raw review counts, but that's misleading without knowing your customer volume. Reviewflowz calculates your true review conversion rate by dividing your reviews by your actual leases or closings from RealPage (Onesite). For example, 200 reviews from 15,000 tenants (1.3%) means you're underperforming compared to a competitor with 80 reviews from 2,000 tenants (4%).
How does the review request actually get sent?
When specific events happen in RealPage (Onesite) like a lease signing, closing completion, move-in, or showing completion, Reviewflowz automatically detects these triggers and sends a review request to your tenant, buyer, or seller via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then the system runs completely hands-off. From that point forward, every relevant contact gets automatically asked for a review without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS, with WhatsApp delivering nearly 98% open rates compared to much lower email rates. Just like email and SMS requests, WhatsApp messages are triggered automatically from your RealPage (Onesite) system when key events occur such as lease signings, move-ins, or showings. This makes WhatsApp particularly effective in markets where it's the preferred communication channel.
Can I track which property manager, agent, or broker generates the most reviews?
Yes! Since Reviewflowz integrates directly with RealPage (Onesite), it automatically knows which property manager or leasing agent handled each tenant interaction, so every review gets attributed to the right team member without tenants needing to mention names. This gives you accurate per-staff performance tracking and leaderboards, plus it helps avoid Google's review removal algorithms that often flag reviews mentioning specific staff names.
How long does it take to set up Reviewflowz with RealPage (Onesite)?
Setup takes just minutes, not days. You simply connect your RealPage (Onesite) account, select your trigger and communication channel, and you're live with no developer or IT department required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most property management companies, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
