When QQCatalyst processes a policy, settles a claim, completes a renewal, or delivers a quote, Reviewflowz automatically sends a review request to your policyholder via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single client gets asked to leave a review without you lifting a finger.
Your happiest policyholders, flagged in QQCatalyst
When a policyholder leaves a 5-star Google review, that signal flows right back into QQCatalyst attached to their policy record. Now your agents know who your biggest fans are during renewals and claims conversations. Ask them for a video testimonial, a referral, or to share their experience with prospects considering similar coverage.
Staff attribution without the name-drop
Most agencies ask policyholders to mention their agent or broker by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to QQCatalyst, it already knows which agent handled the policy or claim. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance data for leaderboards and coaching.
How serious are you about your reviews?
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An agency with 200 reviews sounds impressive until you realize they've written 15,000 policies. That's a 1.3% conversion rate. Your competitor across town has 80 reviews from 2,000 policies. A 4% rate. They're winning. Because Reviewflowz connects to QQCatalyst, it knows exactly how many policies and claims you processed. So instead of celebrating raw numbers, you see: 342 policies this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with potential policyholders, and gives unhappy clients a reason to renew their coverage. But what agent or broker has time to reply to every single review across Google, BBB, Yelp, and industry sites? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for insurance businesses?
Google Reviews is always the #1 priority for insurance agencies since it directly impacts local search visibility when prospects search for coverage or compare premiums. Yelp, Better Business Bureau, and Facebook are also critical as they build domain authority and appear in industry-specific searches where potential clients research agencies before purchasing policies or filing claims. Reviewflowz monitors all of these essential platforms plus 200+ others from one unified dashboard, ensuring your agency never misses important feedback across the review ecosystem.
How do I measure my review performance?
Most businesses track raw review counts, but that's meaningless without knowing your total customer volume. Reviewflowz calculates your true review conversion rate by dividing your reviews by your total policies or claims, pulling that denominator directly from QQCatalyst. An agency with 80 reviews from 2,000 policyholders (4% conversion) massively outperforms one with 200 reviews from 15,000 policyholders (1.3% conversion).
How does the review request actually get sent?
When a specific event happens in QQCatalyst (like a policy being issued, claim settled, renewal completed, or quote delivered), Reviewflowz automatically detects it and immediately sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure the trigger event and communication method once during setup, then every future client automatically receives a review request without any manual work from you. It's completely set and forget once you've chosen your triggers and channels.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with close to 98% open rates, significantly higher than email. WhatsApp requests work exactly like email and SMS, triggering automatically from QQCatalyst when policies are issued, claims are settled, renewals are completed, or quotes are delivered.
Can I track which agent or broker generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by agent or broker through its direct integration with QQCatalyst. When clients leave reviews about their policy, claim, or coverage experience, the system automatically attributes each review to the correct agent or broker based on who handled that account in QQCatalyst. This automatic attribution also helps avoid Google's removal of reviews that explicitly mention staff names, ensuring more of your agency's reviews stay published.
How long does it take to set up Reviewflowz with QQCatalyst?
Setup takes just minutes, not days. Simply connect QQCatalyst to Reviewflowz, pick your trigger and channel, and you're live with no developer needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most insurance agencies using QQCatalyst, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
