Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in Dolphin Management, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a Google, Healthgrades, or Yelp review. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest patients, flagged in Dolphin Management
When a patient leaves a 5-star Google review, that signal flows right back into Dolphin Management attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial about their implant experience, a referral for orthodontic work, or a detailed case study review.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Dolphin Management, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor across town has 60 reviews from 800 patients. A 7.5% rate. They're winning. Because Reviewflowz connects to Dolphin Management, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to patient reviews boosts your Google rankings and builds trust, but no dentist or hygienist has time to craft thoughtful responses to every single review across Google, Healthgrades, Zocdoc, and Yelp. Reviewflowz uses AI to generate on-brand replies that sound like they came from your practice. You can review and approve each response or let them publish automatically across 200+ platforms.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since patients search there first, but Healthgrades and Zocdoc are crucial for industry-specific patient discovery, while Yelp and Facebook build domain authority and local trust. These platforms are where patients specifically research dental services like cleanings, implants, orthodontics, and oral surgery before booking appointments. Reviewflowz monitors Google, Healthgrades, Zocdoc, Yelp, Facebook, and 200+ other review sites from one unified dashboard, so you never miss feedback across any platform that matters to your dental practice.
How do I measure my review performance?
Most dental practices make the mistake of counting total reviews, but what really matters is your review conversion rate. Reviews divided by patient appointments. Because Reviewflowz integrates directly with Dolphin Management, we automatically calculate this metric for you by tracking both your reviews and your actual patient volume, so you can see if your 200 reviews from 15,000 patients (1.3%) is actually underperforming compared to a competitor's 80 reviews from 2,000 patients (4%).
How does the review request actually get sent?
When an appointment is marked as completed, treatment finished, or cleaning done in Dolphin Management, Reviewflowz automatically detects this trigger and immediately sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient automatically receives a review request without any manual work from your team. It's completely set-and-forget automation that runs in the background of your existing Dolphin Management workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Dolphin Management just like email and SMS when appointments are completed or treatments finished. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Dolphin Management system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the right provider without patients needing to mention names. This gives you detailed performance leaderboards for each team member while also reducing the risk of Google flagging reviews that mention specific staff names.
How long does it take to set up Reviewflowz with Dolphin Management?
Setup takes just minutes, not days. You simply connect your Dolphin Management software to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you finish setup.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
