When you mark a deal as closed, complete an onboarding, or deliver a project in Dispatch, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Dispatch system.
Know exactly who your promoters are
When a customer leaves a 5-star Google review, that signal shows up right in their Dispatch record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Dispatch, it already knows who handled each closed deal. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Dispatch, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Reply to every review automatically with AI
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google is always your #1 priority since it directly impacts local search rankings and customer discovery. Yelp, Facebook, and Trustpilot are important for most businesses, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ review sites from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only track total review count, but that's meaningless without knowing how many customers you actually served. Since Reviewflowz connects directly to your Dispatch CRM, it automatically calculates your review conversion rate by dividing your reviews by your total closed deals. A competitor with 80 reviews from 2,000 customers (4% conversion) will outperform you even if you have 200 reviews from 15,000 customers (1.3% conversion).
How does the review request actually get sent?
When a deal closes, onboarding completes, or a project gets delivered in Dispatch, Reviewflowz automatically detects this trigger event and sends a review request to your client via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then every future client gets asked for a review without any manual work from you. It's completely set and forget once the initial setup is complete.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests work exactly like email and SMS, triggering automatically from Dispatch when deals close, onboarding completes, or projects are delivered. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which team member generates the most reviews?
Yes. Since Reviewflowz integrates directly with Dispatch, it automatically knows which team member handled each client and attributes incoming reviews to the correct person without requiring customers to mention names. This prevents reviews from being flagged and removed by Google, which often happens when specific staff names are mentioned in reviews.
How long does it take to set up Reviewflowz with Dispatch?
Setup takes just minutes, not days. Simply connect your Dispatch account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.