When a visit completes, treatment finishes, or discharge happens in Coreplus, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review. No manual follow-ups, no missed opportunities, no delays.
Your happiest patients, flagged in Coreplus
When a patient leaves a 5-star Google review, that signal flows right back into Coreplus attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to participate in case studies for your practice.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to CorePlus, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per patient encounter. The metric that matters.
A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients. A 7.5% rate. They're winning. Because Reviewflowz connects to Coreplus, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 284 encounters this month, 38 reviews, 13.4% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds patient trust, and helps recover dissatisfied patients before they leave your practice. But no healthcare provider has time to craft thoughtful replies to every review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms. Reviewflowz uses AI to generate professional, on-brand responses in seconds. Review and approve each reply, or let them publish automatically so no patient review ever goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry domain authority and where patients actively research providers. Yelp also remains important for local visibility across all healthcare specialties. Reviewflowz monitors all these critical platforms plus 200+ others from a single dashboard, so you never miss patient feedback that could impact your practice's online reputation.
How do I measure my review performance?
Most healthcare practices focus on total review count, but this metric is meaningless without knowing your patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is dramatically outperforming one with 200 reviews from 10,000 patients (2% conversion rate). Because Reviewflowz integrates directly with your Coreplus patient data, it automatically calculates your true review conversion rate by dividing your reviews by total patient encounters, giving you the accurate performance metric that matters.
How does the review request actually get sent?
When you complete a visit, finish treatment, discharge a patient, or mark a follow-up as done in Coreplus, Reviewflowz automatically detects this trigger and sends a review request to that patient via email, SMS, or WhatsApp (whichever channel you've selected). You configure this once by choosing your preferred trigger event and communication channel, then every patient gets automatically contacted from that point forward. No manual sending or remembering required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates compared to traditional email. Just like our email and SMS integration, WhatsApp requests are triggered automatically from Coreplus when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with Coreplus to automatically attribute each patient review to the correct healthcare provider who handled that appointment or encounter, without patients needing to mention names. This gives you detailed performance tracking per provider while reducing the risk of Google flagging reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Coreplus?
Setup takes just minutes, not days. Simply connect your Coreplus account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, charged on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
