When a deal is marked closed, onboarding completed, or project delivered in Affinity, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked. No extra tools, no manual follow-ups, just reviews flowing from the system you already use.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal flows directly into their Affinity record. Now you can instantly identify your biggest advocates and take action. Ask your promoters for video testimonials, referrals, or case studies to fuel your growth.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Affinity, it already knows who handled each closed deal or client relationship. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A team member with 200 reviews sounds impressive until you realize they've served 2,000 clients. That's a 10% conversion rate. Your competitor has 80 reviews from 400 clients. They're winning at 20%. Because Reviewflowz connects to Affinity, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google is always your #1 priority since it's where most customers discover businesses, but you should also monitor Yelp, Facebook, and Trustpilot as they're important across most industries. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose between them. Focus on responding quickly wherever your customers are leaving reviews.
How do I measure my review performance?
Most businesses only track total review count, but that's meaningless without knowing how many customers you actually have. Reviewflowz connects directly to your Affinity CRM to calculate your true review conversion rate by dividing reviews by closed deals or clients. This means you'll know if your 4% conversion rate (80 reviews from 2,000 clients) is actually outperforming a competitor's 1.3% rate (200 reviews from 15,000 clients).
How does the review request actually get sent?
When a deal closes, onboarding completes, or a project gets delivered in Affinity, Reviewflowz automatically detects that trigger event and sends a review request to your client via email, SMS, or WhatsApp (whichever channel you selected). You configure this once by choosing your trigger and preferred channel, then every future client automatically receives a review request when that same event happens in Affinity. No manual sending required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Affinity just like email and SMS when deals close, onboarding completes, or projects are delivered.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Affinity data to see who handled each closed deal or client relationship. When reviews come in, they're automatically attributed to the right person without requiring clients to mention staff names. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention team member names.
How long does it take to set up Reviewflowz with Affinity?
Setup takes just minutes, not days. Simply connect your Affinity CRM, select your trigger and channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses using Affinity, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
