Every ACOM Health patient gets asked. Automatically.
When a visit completes, treatment finishes, discharge processes, or follow-up concludes in ACOM Health, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. You configure it once, and every single patient gets asked for a review. No manual work, no forgotten requests, no missed opportunities.
Your happiest patients, flagged in ACOM Health
When a patient leaves a 5-star review, that signal flows directly into ACOM Health and attaches to their patient record. Now your providers and staff instantly know who your biggest advocates are during every appointment. Ask these promoters for referrals, video testimonials, or case study participation while they're already in your office.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ACOM Health, it already knows which physician handled the encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and leaderboards.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients, a 7.5% rate. They're winning. Because Reviewflowz connects to ACOM Health, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds patient trust, and helps retain dissatisfied patients before they leave your practice. But no physician has time to craft thoughtful replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms. Reviewflowz uses AI to generate professional, on-brand responses in seconds. Review and approve each reply, or let them publish automatically so no patient review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and specialized medical searches. These medical review sites carry significant weight when patients research providers and can dramatically impact your practice's online reputation within the healthcare ecosystem. Reviewflowz monitors all these essential platforms plus 200+ others from a single dashboard, ensuring you never miss a review that could affect your practice's growth.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews ÷ patient encounters), and since Reviewflowz connects directly to ACOM Health, we automatically calculate this for you using your actual patient volume. A practice with 80 reviews from 2,000 patients (4% conversion) is outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a patient's visit is marked complete, treatment finished, or discharge processed in ACOM Health, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. It's completely hands-off once set up, requiring zero manual intervention from your staff.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it highly effective for patient engagement. Review requests are automatically triggered from ACOM Health when visits are completed, treatments finished, or follow-ups are done, just like our email and SMS functionality.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your ACOM Health system to track which healthcare provider handled each patient encounter, so when reviews come in, they're automatically attributed to the correct doctor, nurse, or staff member without patients needing to mention names. This gives you detailed performance insights per provider while also reducing the risk of Google flagging reviews that explicitly mention staff names.
How long does it take to set up Reviewflowz with ACOM Health?
Setup takes minutes, not days. Simply connect your ACOM Health system, select your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most healthcare practices, this works out to just pennies per review collected.
