When your job status updates to complete in Zuper, your final inspection passes, or your invoice gets paid, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set your triggers once and never think about it again. Every single homeowner gets asked to leave a review on Google, Yelp, Angi, or your preferred platform.
Your happiest customers, flagged in Zuper
When a homeowner leaves a 5-star Google review, that signal flows right back into Zuper attached to their work order record. Now your technicians and office staff know who your biggest fans are. Ask them for a video testimonial, a referral, or to be a reference for future jobs in their neighborhood.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Zuper, it already knows which technician handled the job. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor with 30 reviews from 150 jobs has a 20% rate and is winning every bidding war. Because Reviewflowz connects to Zuper, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the metric that separates winners from losers.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking and builds trust with future homeowners, but no technician has time to craft thoughtful responses to every single review across Google, Angi, HomeAdvisor, and dozens of other platforms. Reviewflowz uses AI to generate on-brand replies that sound like they came from your crew. You can approve them first or let them publish automatically so no review ever goes unanswered.
FAQs
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What review sites matter most for contractor businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but contractor-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for domain authority and capturing customers actively searching for home improvement, HVAC, plumbing, electrical, and roofing services. Facebook and BBB also matter significantly for building trust with potential clients. Reviewflowz monitors all these key platforms plus 200+ others from one unified dashboard, so you never miss a review across any channel that matters to your contracting business.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by completed jobs), which Reviewflowz automatically calculates by pulling your job data from Zuper. A contractor with 80 reviews from 2,000 jobs (4% conversion) will outperform a competitor with 200 reviews from 15,000 jobs (1.3% conversion).
How does the review request actually get sent?
When your job status changes to completed, inspection is marked as passed, or invoice is paid in Zuper, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it highly effective especially in markets where it's the primary communication channel. Just like email and SMS, WhatsApp requests are triggered automatically from Zuper when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes! Since Reviewflowz integrates directly with Zuper, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the correct team member without customers needing to mention names. This gives you detailed performance tracking and leaderboards for your field staff, plus it helps avoid Google flagging reviews that specifically mention technician names.
How long does it take to set up Reviewflowz with Zuper?
Setting up Reviewflowz with Zuper takes just minutes, not days. Simply connect your Zuper account, choose your trigger and communication channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sent, and SMS costs $5 per 100 sent, all on a pay-as-you-go basis with no monthly minimums or contracts. For most Zuper users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
