From order fulfilled to review request. Automatically.
When a meal completes, reservation ends, or delivery finishes in Zenreach, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and every single diner gets asked for their feedback. No manual work, no missed opportunities, no forgotten follow-ups.
Your happiest diners, flagged in Zenreach
When a guest leaves a 5-star Google review, that signal flows right back into Zenreach attached to their customer record. Now your servers and managers know who your biggest fans are. Ask them for a video testimonial, a referral, or bring them back with a special offer.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Zenreach, it already knows which staff member handled each table or order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 15,000 guests. That's a 1.3% conversion rate. Your competitor down the street has 80 reviews from 2,000 guests. They're winning at 4%. Because Reviewflowz connects to Zenreach, it knows exactly how many reservations and orders you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what server, chef, or manager has time to reply to every single review across Google, Yelp, DoorDash, OpenTable, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like they came from your restaurant. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for restaurant businesses?
Google Reviews is always the #1 priority for restaurants since it directly impacts local search rankings and map visibility, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are equally crucial for domain authority and industry-specific customer discovery. Each platform serves different customer behaviors, from dine-in reservations (OpenTable) to delivery orders (DoorDash, Uber Eats) to travel-based dining decisions (TripAdvisor). Reviewflowz monitors all these essential platforms plus 200+ other review sites from one centralized dashboard, so you never miss feedback that could impact your restaurant's reputation.
How do I measure my review performance?
Most restaurants only count total reviews, but that's meaningless without knowing your customer volume. Reviewflowz connects directly to your Zenreach data to calculate your true review conversion rate (reviews ÷ total diners), so you can see that 80 reviews from 2,000 guests (4% conversion) actually outperforms 200 reviews from 15,000 guests (1.3% conversion). This metric shows you how effectively you're converting satisfied customers into reviewers, not just how long you've been in business.
How does the review request actually get sent?
When Zenreach marks a meal as completed, order as fulfilled, reservation as honored, or takeout as delivered, Reviewflowz automatically triggers a review request to that customer. You choose whether the request goes out via email, SMS, or WhatsApp, set it up once with your preferred trigger event, and every customer gets contacted automatically from that point forward. It's completely hands-off once configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers impressive open rates of nearly 98%, making it incredibly effective for reaching customers. Just like email and SMS, WhatsApp requests are triggered automatically from Zenreach when meals are completed, orders fulfilled, or reservations honored.
Can I track which server, chef, or manager generates the most reviews?
Yes! Since Reviewflowz integrates directly with your Zenreach system, it automatically knows which server took each order, which chef prepared the meal, or which manager was on duty when customers dined at your restaurant. When reviews come in, they're automatically attributed to the right staff member without guests needing to mention names, giving you detailed performance tracking while avoiding Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Zenreach?
Setup takes minutes, not days. Simply connect your Zenreach account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most restaurants, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
