When you mark a cleaning, crown, filling, implant, or any treatment as complete in XLDent, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review on Google, Healthgrades, Zocdoc, Yelp, or Facebook. No manual work, no forgotten requests, just consistent review generation from your existing workflow.
Your happiest patients, flagged in XLDent
When a patient leaves a 5-star Google review, that signal flows right back into XLDent attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring their family in for cleanings.
Staff attribution without the name-drop
Most practices ask patients to mention their dentist or hygienist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to XLDent, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you learn they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor has 60 reviews from 800 patients. a 7.5% rate. They're crushing you. Because Reviewflowz connects to XLDent, it knows exactly how many appointments you completed, giving you the real metric: 284 appointments this month, 38 reviews, 13.4% conversion rate. That's the number that beats competitors.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and helps recover unhappy ones before they switch practices. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms. Reviewflowz generates on-brand replies using AI that sound like they came from your practice. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since it directly impacts local search rankings and map visibility, but healthcare-specific platforms like Healthgrades and Zocdoc are crucial for attracting patients actively searching for dental services like cleanings, implants, and orthodontics. Yelp and Facebook also matter significantly for domain authority and broader online presence across all dental specialties from general practices to DSOs. Reviewflowz monitors Google, Healthgrades, Zocdoc, Yelp, Facebook, and 200+ other review sites from one centralized dashboard, so you never miss important patient feedback that could impact your practice growth.
How do I measure my review performance?
Most dental practices focus on total review count, but that's meaningless without knowing your patient volume. Reviewflowz connects directly to XLDent to calculate your true review conversion rate by dividing reviews by total patient appointments, so you can see that 80 reviews from 2,000 patients (4% conversion) actually outperforms 200 reviews from 15,000 patients (1.3% conversion). This gives you the real metric that matters for measuring and improving your review performance.
How does the review request actually get sent?
When you mark an appointment as completed, treatment as finished, or cleaning as done in XLDent, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred channel, then every patient gets asked automatically from that point forward. It's completely set-and-forget with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from XLDent when appointments are completed, treatments finished, or cleanings done, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the preferred communication channel.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to XLDent to identify which dentist, hygienist, or orthodontist handled each patient's cleaning, filling, crown, or other procedure, then attributes incoming reviews to the correct provider without patients needing to mention names. This prevents Google from flagging reviews that mention specific staff names while giving you detailed performance tracking and leaderboards for each member of your dental team.
How long does it take to set up Reviewflowz with XLDent?
Setup takes just minutes, not days. You simply connect XLDent to Reviewflowz, pick your trigger and communication channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and operates on the same flexible credit system.
