When a visit is completed, discharge processed, or follow-up finished in TherapyNotes, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review on Google, Healthgrades, Vitals, or Zocdoc. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in TherapyNotes
When a patient leaves a 5-star review, that signal flows directly into TherapyNotes and appears in their patient record. Now your clinical team knows exactly who your biggest advocates are during every appointment. Ask these promoters for referrals, video testimonials, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to TherapyNotes, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A therapy practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients, a 7.5% rate. They're winning. Because Reviewflowz connects to TherapyNotes, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what therapist juggling TherapyNotes documentation has time to craft thoughtful replies to every Google, Healthgrades, or Zocdoc review? Reviewflowz generates professional, on-brand replies using AI across 200+ platforms. Review and approve them first, or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for EHR businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but for EHR businesses like TherapyNotes users, healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are equally crucial for domain authority and industry-specific search visibility. These medical review sites carry significant weight when potential patients research providers and validate clinical credibility. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring your practice maintains a strong reputation across every channel that matters to your patients.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 5,000 patients (1% conversion rate) is actually underperforming compared to one with 30 reviews from 1,000 patients (3% conversion rate). Because Reviewflowz integrates directly with TherapyNotes, it automatically calculates your true review conversion rate by dividing your reviews by your actual patient encounters, giving you the metric that matters most.
How does the review request actually get sent?
When you mark a visit as completed, discharged, or follow-up completed in TherapyNotes, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual sending or follow-up required on your part.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from TherapyNotes when visits are completed, discharged, or follow-ups are finished, just like our email and SMS options.
Can I track which physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks reviews by provider through its direct integration with your TherapyNotes EHR system. Since Reviewflowz knows which provider handled each patient encounter from your clinical records, incoming reviews are automatically attributed to the correct physician, nurse, or provider without patients needing to mention names. This EHR-based attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with TherapyNotes?
Setup takes just minutes, not days. Simply connect your TherapyNotes account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most TherapyNotes practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
