From StayFi checkout to review request, hands-free
When a guest checks out, completes their reservation, finishes dining, or wraps up an event in StayFi, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set your triggers once and never miss another opportunity. Every single guest gets asked to share their experience on Google, TripAdvisor, Yelp, OpenTable, or Facebook without you lifting a finger.
Your happiest guests, flagged in StayFi
When a guest leaves a 5-star review on Google or TripAdvisor, that signal flows directly into StayFi, attached to their reservation record. Now your front desk and management team instantly know who your biggest advocates are. Ask them for video testimonials, referrals, or to share their experience on social media.
Staff attribution without the name-drop
Most hotels ask guests to mention their host or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to StayFi, it already knows which staff member handled the reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A property with 50 reviews sounds impressive until you realize they hosted 800 guests. That's a 6.3% conversion rate. Your competitor down the street has 30 reviews from 150 guests, achieving a 20% rate. They're winning. Because Reviewflowz connects to StayFi, it knows exactly how many bookings you completed. So instead of celebrating raw numbers, you see: 342 bookings this month, 47 reviews, 13.7% conversion rate.
AI replies to every guest review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host or manager has time to reply to every single review across TripAdvisor, OpenTable, Yelp, and Google? Reviewflowz generates on-brand replies using AI across 200+ hospitality platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and booking decisions, but hospitality businesses also need strong presence on TripAdvisor, Yelp, OpenTable, and Facebook as these build domain authority and capture industry-specific searches from travelers and diners. Each platform serves different guest research behaviors, from pre-trip planning on TripAdvisor to last-minute dining decisions on OpenTable and Yelp. Reviewflowz monitors all these critical platforms plus 200+ others from one unified dashboard, ensuring you never miss feedback that could impact your guest experience or online reputation.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing your guest volume. Since Reviewflowz integrates directly with StayFi, we automatically calculate your review conversion rate by dividing your reviews by your actual bookings. A property with 80 reviews from 2,000 guests (4% conversion) is dramatically outperforming one with 200 reviews from 15,000 guests (1.3% conversion).
How does the review request actually get sent?
When a guest checks out, completes their reservation, finishes dining, or an event ends in StayFi, Reviewflowz automatically detects this trigger and sends a review request to that guest via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication channel, then every guest gets automatically contacted from that point forward. It's completely hands-off once set up, requiring zero manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from StayFi just like email and SMS when guests check out, complete reservations, finish dining, or attend events. This is especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects with your StayFi system to attribute each guest review to the specific host, server, or manager who handled that reservation or dining experience, giving you detailed performance tracking without guests needing to mention staff names. This automatic attribution also helps protect your reviews from Google's removal policies, since reviews mentioning specific staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with StayFi?
Setting up Reviewflowz with StayFi takes just minutes, not days. Simply connect your StayFi account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most hospitality businesses, the cost per review collected works out to just pennies. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
