When a visit is completed, discharge processed, or follow-up finished in Sevocity, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked for feedback without you lifting a finger.
Your happiest patients, flagged in Sevocity
When a patient leaves a 5-star review, that signal flows directly into Sevocity and appears on their patient record. Now your clinical team knows exactly who your promoters are during every appointment. Ask these happy patients for referrals, video testimonials, or case study participation while they're still in your office.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Sevocity, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients, a 5% rate. They're winning. Because Reviewflowz connects to Sevocity, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric that beats your competition.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts and clinical workflows in Sevocity? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for ehr businesses?
For EHR businesses like Sevocity users, Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are equally crucial for domain authority and industry-specific search visibility. These specialized medical review sites carry significant weight with patients researching EHR-powered practices and directly influence referral patterns in the healthcare ecosystem. Reviewflowz monitors all of these major platforms plus 200+ additional review sites from a single dashboard, ensuring you never miss patient feedback across the entire digital health landscape.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 200 reviews sounds impressive until you realize they came from 15,000 patients (1.3% conversion rate), while your competitor's 80 reviews from 2,000 patients represents a much stronger 4% conversion rate. Because Reviewflowz integrates directly with Sevocity, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient encounters.
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is completed in Sevocity, Reviewflowz automatically detects this trigger event and sends a review request to the patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger and communication channel, then every patient automatically receives a review request going forward. No manual intervention required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far exceeding traditional email. Just like our other messaging options, WhatsApp requests are triggered automatically from Sevocity when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz pulls encounter data directly from your Sevocity EHR system to automatically attribute each review to the correct physician, nurse, or provider who handled that patient visit. This EHR integration also helps protect your reviews from Google's automated flagging, since patients don't need to mention staff names specifically in their feedback.
How long does it take to set up Reviewflowz with Sevocity?
Setup takes just minutes, not days. You simply connect your Sevocity system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT department required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
