When a job completes, inspection passes, or invoice gets paid in ServiceTrade, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every homeowner gets asked for reviews on Google, Yelp, Angi, and other sites that matter. No manual work, no forgotten follow-ups, just consistent review requests after every completed job.
Your happiest customers, flagged in ServiceTrade
When a homeowner leaves a 5-star Google review, that signal flows right back into ServiceTrade attached to their work order and customer record. Now your technicians and office staff know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or to be a reference for nearby prospects.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ServiceTrade, it already knows which technician handled each completed job. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to ServiceTrade, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy homeowners a reason to give you another chance. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI across 200+ sites, with options to approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google is always #1 for contractors since most customers search there first, but industry-specific platforms like Angi, HomeAdvisor, Yelp, Facebook, and BBB are crucial for domain authority and capturing customers who research within those ecosystems. These specialized sites often drive higher-intent leads for home improvement, HVAC, plumbing, electrical, and roofing businesses since users are actively seeking contractor services. Reviewflowz monitors all of these key platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most contractors only count total reviews, but that's meaningless without knowing how many jobs you completed. Since Reviewflowz integrates with ServiceTrade, it automatically calculates your review conversion rate by dividing your reviews by completed jobs, giving you the true performance metric that matters. A contractor with 50 reviews from 500 jobs (10% conversion) is vastly outperforming one with 200 reviews from 5,000 jobs (4% conversion).
How does the review request actually get sent?
When your job is marked complete, inspection passes, or invoice gets paid in ServiceTrade, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp. You configure it once by selecting your preferred trigger event and communication channel, then every customer gets asked for a review without any manual work on your part. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. Just like our email and SMS options, WhatsApp requests are automatically triggered from ServiceTrade when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes. Since Reviewflowz integrates directly with ServiceTrade, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the right person without customers needing to mention names. This gives you detailed performance tracking and leaderboards for your field staff, plus it helps avoid Google's tendency to flag reviews that specifically mention employee names.
How long does it take to set up Reviewflowz with ServiceTrade?
Setup takes just minutes, not days. Simply connect your ServiceTrade account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to pennies per review collected. WhatsApp pricing varies by country but follows the same credit-based model.
