Turn every completed Service Autopilot job into reviews
When a job is marked complete, inspection passes, or invoice gets paid in Service Autopilot, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked for a review. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Service Autopilot
When a homeowner leaves a 5-star Google review, that signal flows right back into Service Autopilot attached to their customer record. Now your technicians and office staff know who your biggest fans are. Ask them for a video testimonial, a referral, or to showcase their project as a case study.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Service Autopilot, it already knows which tech handled the job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-tech performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.3% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Service Autopilot, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and helps recover unhappy customers before they leave for good. But what busy contractor has time to craft thoughtful replies across Google, Yelp, Angi, HomeAdvisor, and dozens of other platforms? Reviewflowz generates professional, on-brand replies using AI that sound like they came from your best crew lead. Approve them first or let them publish automatically.
FAQs
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What review sites matter most for contractor businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings, but contractor-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for industry visibility and domain authority. Facebook and BBB reviews also matter significantly as homeowners often check multiple sources before hiring contractors for roofing, HVAC, plumbing, or electrical work. Reviewflowz monitors all of these key platforms plus 200+ others from a single dashboard, so you never miss feedback from any channel that matters to your contracting business.
How do I measure my review performance?
Most contractors only count total reviews, but that's meaningless without knowing how many jobs you completed. Reviewflowz automatically calculates your review conversion rate by connecting to Service Autopilot to get your completed job count, so you can see that 80 reviews from 2,000 jobs (4% conversion) beats 200 reviews from 15,000 jobs (1.3% conversion). This gives you the real performance metric that matters for growing your business.
How does the review request actually get sent?
When a job is marked complete, passes final inspection, or invoice is paid in Service Autopilot, Reviewflowz automatically triggers and sends a review request to your customer via email, SMS, or WhatsApp. You configure it once by selecting your preferred trigger event and communication channel, then every customer gets contacted automatically without any manual work from your team. It's completely set-and-forget automation that runs in the background of your normal Service Autopilot workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for reaching customers. Just like email and SMS, WhatsApp review requests are triggered automatically from Service Autopilot when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes! Since Reviewflowz integrates directly with Service Autopilot, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the right team member without customers needing to mention names. This gives you detailed performance tracking and leaderboards for your field staff, plus it helps avoid Google's tendency to flag and remove reviews that specifically mention technician names.
How long does it take to set up Reviewflowz with Service Autopilot?
Setup takes just minutes, not days. Simply connect your Service Autopilot account, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you finish setup.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Service Autopilot users, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings your contracting business.
