From treatment completed to review request — hands-free
When a cleaning, crown, filling, implant, or any treatment is marked complete in Sensei Cloud, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set up your preferences once and forget about it. Every single patient gets asked for a review on Google, Healthgrades, Zocdoc, Yelp, or Facebook without you lifting a finger.
Your happiest patients, flagged in Sensei Cloud
When a patient leaves a 5-star Google review, that signal flows right back into Sensei Cloud attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or help attracting new patients to your practice.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Sensei Cloud, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. They're winning at 5%. Because Reviewflowz connects to Sensei Cloud, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 287 appointments this month, 39 reviews, 13.6% conversion rate.
AI replies to every review automatically
Replying to patient reviews boosts your Google rankings, builds trust with prospective patients, and helps retain those who had poor experiences. But no dentist, hygienist, or orthodontist has time to craft thoughtful responses to every review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms. Reviewflowz uses AI to generate on-brand replies in seconds. You can review and approve each response or let them publish automatically.
FAQs
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What review sites matter most for dental businesses?
For dental practices, Google Reviews is always the #1 priority since it directly impacts local search rankings and map visibility, but Healthgrades, Zocdoc, Yelp, and Facebook are crucial for building domain authority and capturing patients who research dental services on industry-specific platforms. These specialized sites are particularly important for high-value procedures like implants, orthodontics, and oral surgery where patients conduct extensive research before choosing a provider. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, so you never miss feedback across any channel that matters for your dental practice.
How do I measure my review performance?
Most practices make the mistake of only counting total reviews, but that's meaningless without knowing your patient volume. Because Reviewflowz integrates directly with Sensei Cloud, we automatically calculate your review conversion rate by dividing your reviews by your actual patient appointments. A practice with 50 reviews from 500 patients (10% conversion) is significantly outperforming one with 200 reviews from 5,000 patients (4% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, treatment as finished, or cleaning as done in Sensei Cloud, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers nearly 98% open rates, making it much more effective than email for patient engagement. Review requests are sent automatically from Sensei Cloud when appointments are completed, treatments finished, or cleanings done, just like our email and SMS triggers.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes, Reviewflowz automatically tracks review performance for each member of your dental team by connecting directly to your Sensei Cloud appointment data. When patients leave reviews after their cleaning, crown, implant, or other dental procedures, the system automatically attributes each review to the correct dentist, hygienist, or orthodontist without requiring patients to mention names. This automatic attribution also helps protect your reviews from Google's removal algorithms, since reviews mentioning specific staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with Sensei Cloud?
Setup takes just minutes, not days. Simply connect your Sensei Cloud system, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.