Turn every RentlySoft completion into review requests
When a repair order closes, vehicle gets delivered, or service completes in RentlySoft, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in RentlySoft
When a customer leaves a 5-star Google review after their repair order, that signal flows right back into RentlySoft attached to their service record. Now your service advisor knows exactly who your biggest fans are when they walk into the service drive. Ask them for a video testimonial, a referral to friends, or a detailed case study about their experience.
Staff attribution without the name-drop
Most shops ask customers to mention their service advisor by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to RentlySoft, it already knows which technician or service advisor handled the repair order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
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Reviews per repair order. The metric that matters.
A shop with 200 reviews sounds impressive until you realize they completed 3,000 repair orders. That's a 6.7% conversion rate. Your competitor down the street has 150 reviews from 1,200 ROs, a 12.5% rate. They're winning. Because Reviewflowz connects to RentlySoft, it knows exactly how many repair orders and vehicle sales you completed. So instead of celebrating raw numbers, you see: 342 ROs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to return to your service drive. But what service advisor has time to reply to every single review across Google, DealerRater, CarGurus, and dozens of other platforms? Reviewflowz generates on-brand replies using AI across 200+ sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for automotive businesses?
Google Reviews is always your #1 priority since customers search there first, but automotive-specific platforms like Cars.com, DealerRater, and CarGurus are crucial for domain authority and capturing buyers actively shopping for vehicles or service. Facebook Reviews also matter significantly for local automotive businesses like body shops, car washes, and service centers since customers often discover these businesses through social media. Reviewflowz monitors all these essential platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your dealership or shop's reputation.
How do I measure my review performance?
Most businesses only count raw reviews, but that's meaningless without knowing your total customer volume. A shop with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 customers (4% conversion). Reviewflowz automatically calculates your true review conversion rate by pulling your repair orders and sales data directly from RentlySoft, giving you the complete picture of your review performance.
How does the review request actually get sent?
When you close a repair order, deliver a vehicle, complete service, or sell a car in RentlySoft, Reviewflowz automatically detects this trigger and sends a review request to your customer via email, SMS, or WhatsApp (whichever channel you've selected). You configure this once by choosing your preferred trigger event and communication channel, then every customer gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've made your initial choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than traditional email campaigns. Just like our other channels, WhatsApp requests are automatically triggered from RentlySoft when repair orders are closed, vehicles are delivered, or services are completed.
Can I track which service advisor, technician, or salesperson generates the most reviews?
Yes. Since Reviewflowz integrates directly with RentlySoft, it automatically attributes each review to the correct service advisor, technician, or salesperson who handled that repair order or vehicle sale, giving you detailed performance tracking and leaderboards without customers needing to mention staff names. This automatic attribution also helps avoid Google's removal of reviews that specifically name dealership staff members.
How long does it take to set up Reviewflowz with RentlySoft?
Setup takes just minutes, not days or weeks. Simply connect your RentlySoft account, choose your trigger and communication channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most automotive businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
