When a deal closes, onboarding completes, or project delivers in Planhat, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review using the data already in your CRM. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal automatically appears in their Planhat record. Now you know exactly who your biggest advocates are, so you can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Planhat, it already knows who handled each client relationship. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to Planhat, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it's where most customers discover and research businesses. Beyond Google, focus on Yelp, Facebook Reviews, and Trustpilot, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses make the mistake of counting raw reviews, but that number is meaningless without knowing your customer volume. Reviewflowz connects directly to your Planhat data to calculate your true review conversion rate by dividing reviews by total customers or closed deals. For example, 80 reviews from 2,000 customers (4% conversion) significantly outperforms 200 reviews from 15,000 customers (1.3% conversion).
How does the review request actually get sent?
When a specific trigger event occurs in Planhat (like a deal closing, onboarding completion, or project delivery), Reviewflowz automatically detects this and sends a review request to your client via your chosen channel: email, SMS, or WhatsApp. You configure the trigger and channel once during setup, then every future client who hits that milestone gets automatically contacted for a review. It's completely hands-off after the initial configuration.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Planhat just like email and SMS when deals close, onboarding completes, or projects are delivered. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your Planhat data to attribute each review to the correct team member who handled that client relationship, without requiring customers to mention names. This gives you accurate performance tracking while also reducing the risk of reviews being flagged by Google, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with Planhat?
Setting up Reviewflowz with Planhat takes just minutes, not days. Simply connect your Planhat account, select your trigger and communication channel, and you're live without needing any developer or IT support. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
