Every completed appointment becomes a review request
When you mark a cleaning, crown, filling, implant, or any treatment as complete in Planet DDS (Denticon), Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked automatically, with zero effort from your team.
Your happiest patients, flagged in Planet DDS (Denticon)
When a patient leaves a 5-star Google review, that signal flows right back into Planet DDS (Denticon) and gets attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their implant success story with other nervous patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Planet DDS (Denticon), it already knows which provider handled the appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews from 8,000 patients has a 1.9% conversion rate. Your competitor with 60 reviews from 1,200 patients sits at 5%. They're winning despite lower raw numbers. Because Reviewflowz connects to Planet DDS (Denticon), it tracks your exact appointment volume and calculates your true performance: 287 appointments this month, 39 reviews, 13.6% conversion rate. That's the benchmark that separates leading practices from high-volume underperformers.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds patient trust, and helps retain unhappy patients before they leave your practice. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and other platforms. Reviewflowz generates professional, on-brand replies using AI that you can approve first or publish automatically, ensuring no patient review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades and Zocdoc are crucial for industry-specific searches while Yelp and Facebook build domain authority and social proof. These platforms are where patients actively research dentists for everything from routine cleanings to complex procedures like implants and oral surgery. Reviewflowz monitors all of these essential sites plus 200+ others from one unified dashboard, so your Planet DDS practice never misses a review across any platform.
How do I measure my review performance?
Most practices only count total reviews, but that's meaningless without knowing your patient volume. Since Reviewflowz integrates directly with Planet DDS (Denticon), it calculates your actual review conversion rate by dividing reviews by total appointments. A practice with 80 reviews from 2,000 patients (4% conversion) significantly outperforms one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark an appointment as completed in Planet DDS (Denticon), Reviewflowz automatically detects this trigger and sends a review request to your patient through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication method, then every patient automatically receives a review request without any manual work from your team. It's completely set-and-forget once you've completed the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from Planet DDS (Denticon) when appointments are completed or treatments are finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Planet DDS (Denticon) system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in for cleanings, crowns, implants, or other dental procedures, they're automatically attributed to the correct provider without patients needing to mention names. This gives you detailed performance insights for each team member while avoiding Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Planet DDS (Denticon)?
Setup takes just minutes, not days. Simply connect your Planet DDS (Denticon) system, choose your trigger and communication channel, and you're live with no developer or IT help needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with no monthly minimums or contracts on a pay-as-you-go basis. For most dental practices using Planet DDS, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.