Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in OrthoTrac, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked, no manual work required.
Your happiest patients, flagged in OrthoTrac
When a patient leaves a 5-star Google review, that signal flows right back into OrthoTrac and gets attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring their family in for cleanings.
Staff attribution without the name-drop
Most practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to OrthoTrac, it already knows which provider handled the appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients. A 7.5% rate that's crushing you. Because Reviewflowz connects to OrthoTrac, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, and Yelp? Reviewflowz uses AI to generate on-brand replies that sound like your practice wrote them. Approve them first or let them publish automatically across 200+ platforms.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the most critical platform since it directly impacts local search rankings and map visibility for dental practices, but Healthgrades, Zocdoc, Yelp, and Facebook are equally important for building domain authority and capturing patients who specifically search for dental providers on healthcare-focused platforms. These industry-specific sites like Healthgrades and Zocdoc are where patients actively research dentists, orthodontists, oral surgeons, and DSO locations before booking appointments. Reviewflowz monitors all of these essential platforms plus 200+ others from one centralized dashboard, ensuring your OrthoTrac practice data stays synchronized across every review site that matters for dental patient acquisition.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is actually outperforming one with 200 reviews from 5,000 patients (4% conversion rate). Reviewflowz automatically calculates your true review conversion rate by pulling your appointment data directly from OrthoTrac, so you can see how many reviews you're getting per patient visit.
How does the review request actually get sent?
When you mark an appointment as completed in OrthoTrac, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically sends the request without any manual work. It's completely set-and-forget once you've configured your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from OrthoTrac when appointments are completed, treatments finished, or cleanings done, just like our email and SMS options. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes, Reviewflowz automatically tracks review generation by each dental team member through its direct integration with OrthoTrac. When patients leave reviews, the system automatically attributes them to the correct dentist, hygienist, or orthodontist based on their appointment history, eliminating the need for patients to mention staff names. This automatic attribution not only provides valuable performance insights and leaderboards but also helps prevent Google from flagging and removing reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with OrthoTrac?
Setting up Reviewflowz with OrthoTrac takes just minutes, not days or weeks. Simply connect your OrthoTrac system, select your trigger and preferred channel, and you're ready to go with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails sent, and SMS costs $5 per 100 messages sent on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to pennies per review collected. WhatsApp pricing varies by country and is also available as pay-as-you-go credits.
