When an appointment completes, treatment finishes, or cleaning wraps up in Ortho2 Edge Cloud, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review. No manual work, no forgetting, no missed opportunities.
Your happiest patients, flagged in Ortho2 Edge Cloud
When a patient leaves a 5-star Google review, that signal flows right back into Ortho2 Edge Cloud attached to their patient record. Now your front desk knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or case study photos. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their dentist or hygienist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Ortho2 Edge Cloud, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A dental practice celebrating 150 reviews from 8,000 patient visits has a 1.9% conversion rate. Your competitor with 60 reviews from 1,200 visits sits at 5% and dominates local search. Because Reviewflowz connects directly to Ortho2 Edge Cloud, it tracks your exact appointment volume and calculates your true performance: 287 appointments this month, 31 reviews, 10.8% conversion rate. While other platforms leave you guessing, you'll know the metric that actually predicts growth.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, and Yelp? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but dental practices also need to monitor Healthgrades, Zocdoc, Yelp, and Facebook because these platforms drive significant patient acquisition through industry-specific searches and boost your overall domain authority. Whether you're running a general practice offering cleanings and fillings, a specialty clinic focused on implants or orthodontics, or managing a DSO, Reviewflowz monitors all these critical platforms plus 200+ others from one centralized dashboard that integrates seamlessly with your Ortho2 Edge Cloud workflow.
How do I measure my review performance?
Most practices make the mistake of counting raw reviews, but that's meaningless without knowing your patient volume. A practice with 200 reviews from 15,000 patients (1.3% conversion rate) is actually underperforming compared to a competitor with just 80 reviews from 2,000 patients (4% conversion rate). Reviewflowz automatically calculates your true review conversion rate by pulling patient appointment data directly from Ortho2 Edge Cloud, giving you the complete picture of your review performance.
How does the review request actually get sent?
When you mark an appointment as completed, finish a treatment, or complete a cleaning in Ortho2 Edge Cloud, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email for reaching your patients. Just like email and SMS, WhatsApp requests are triggered automatically from Ortho2 Edge Cloud when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Ortho2 Edge Cloud system to track which dental professional handled each patient appointment, so when reviews come in they're automatically attributed to the right dentist, hygienist, or orthodontist without patients needing to mention names. This gives you detailed performance leaderboards for your dental team while avoiding Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Ortho2 Edge Cloud?
Setup takes just minutes, not days. Simply connect your Ortho2 Edge Cloud system, pick your trigger and messaging channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and operates on the same pay-as-you-go model.
