Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in Open Dental, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single patient gets asked automatically, so you never miss another review opportunity.
Your happiest patients, flagged in Open Dental
When a patient leaves a 5-star Google review, that signal flows right back into Open Dental attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral to friends needing implants, or help answering questions online.
Staff attribution without the name-drop
Most practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Open Dental, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A practice with 150 reviews from 8,000 patients has a 1.9% conversion rate. Your competitor with 60 reviews from 1,200 patients sits at 5% and is winning the reputation game. Because Reviewflowz connects to Open Dental, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 287 appointments this month, 39 reviews, 13.6% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, and Yelp. Reviewflowz uses AI to generate on-brand replies in seconds across 200+ platforms. Approve them first or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for dental businesses?
Google Reviews is always #1 since patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are crucial for domain authority and industry-specific searches where patients research dental procedures like implants, crowns, and orthodontics. These platforms help build credibility across the entire patient journey from initial research to appointment booking. Reviewflowz monitors all these key sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your practice.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient appointments), and since Reviewflowz integrates directly with Open Dental, we automatically calculate this for you using your actual patient volume. A practice with 80 reviews from 2,000 patients (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When you mark an appointment as completed in Open Dental, Reviewflowz automatically detects this trigger and sends a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it incredibly effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from Open Dental when appointments are completed or treatments are finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes, Reviewflowz automatically tracks review performance for each dental provider by connecting directly to Open Dental's appointment data to attribute reviews to the specific dentist, hygienist, or orthodontist who treated each patient. This gives you detailed leaderboards and performance insights for your dental team without patients needing to mention staff names in their reviews. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with Open Dental?
Setup takes just minutes, not days. Simply connect your Open Dental software to Reviewflowz, choose your trigger and preferred channel, and you're ready to go with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
