When a visit is completed, discharged, or follow-up finished in McKesson (Horizon, Paragon, STAR), Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient encounter becomes a review opportunity without lifting a finger.
Your happiest patients, flagged in McKesson
When a patient leaves a 5-star review, that signal flows directly into McKesson (Horizon, Paragon, STAR) and appears in their patient record. Now your clinical staff knows exactly who your biggest advocates are during every appointment. Ask these promoters for referrals, video testimonials, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to McKesson (Horizon, Paragon, STAR), it already knows which physician, nurse, or provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients, a 7.5% rate. They're actually winning. Because Reviewflowz connects to McKesson (Horizon, Paragon, STAR), it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician or nurse using McKesson has time to reply to every single review while managing patient charts and clinical workflows? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for EHR businesses?
For EHR practices using McKesson systems like Horizon, Paragon, and STAR, Google Reviews is always your #1 priority since it drives the most patient discovery, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and industry-focused search visibility. These medical review sites carry more weight with patients specifically searching for healthcare providers and directly impact your clinical reputation. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, so you can track your McKesson practice's reputation across every site that matters.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your patient volume. Since Reviewflowz integrates directly with McKesson (Horizon, Paragon, STAR), we automatically calculate your review conversion rate by dividing your reviews by your actual patient encounters. A practice with 80 reviews from 2,000 patients (4% conversion) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a visit is completed, patient is discharged, or follow-up is completed in McKesson (Horizon, Paragon, STAR), Reviewflowz automatically detects this trigger event and sends a review request to the patient via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then every patient automatically receives a review request from that point forward. No manual intervention or staff time required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Review requests are automatically triggered from your McKesson system (Horizon, Paragon, or STAR) when visits are completed, patients are discharged, or follow-ups are finished, just like our email and SMS functionality.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your McKesson EHR (Horizon, Paragon, or STAR) to attribute each review to the correct physician, nurse, or provider who handled that patient's visit, giving you detailed per-staff performance tracking and leaderboards. This EHR integration also helps protect your reviews from Google's removal policies, since patients don't need to mention staff names directly in their feedback.
How long does it take to set up Reviewflowz with McKesson (Horizon, Paragon, STAR)?
Setup takes just minutes, not days or weeks like other solutions. Simply connect your McKesson system, choose your review trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day you finish setup.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
