When a case closes, settlement is reached, or matter resolves in Litify, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every single client gets asked for a review. No manual follow-up, no missed opportunities, no forgetting your best cases.
Your happiest clients, flagged in Litify
When a client leaves a 5-star Google review, that signal flows right back into Litify attached to their case record. Now your paralegal knows who your biggest fans are. Ask them for a video testimonial, a referral to other attorneys, or participation in a case study for your personal injury practice.
Staff attribution without the name-drop
Most law firms ask clients to mention their attorney or paralegal by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Litify, it already knows which attorney handled the case or matter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-attorney performance data for leaderboards and coaching.
How serious are you about your reviews?
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A law firm with 200 reviews sounds impressive until you realize they've handled 3,000 cases. That's a 6.7% conversion rate. Your competitor down the street has 80 reviews from 500 cases. That's a 16% rate, and they're winning. Because Reviewflowz connects to Litify, it knows exactly how many cases and matters you've completed. So instead of celebrating raw numbers, you see: 342 cases this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential clients, and helps retain unhappy ones before they switch firms. But what attorney or paralegal has time to craft thoughtful replies to every single review across Google, Avvo, Martindale, and Yelp? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for legal businesses?
Google Reviews is always the #1 priority for law firms since it directly impacts local search rankings and client trust, but legal-specific platforms like Avvo and Martindale-Hubbell are crucial for industry credibility and domain authority in legal searches. Yelp and Facebook also matter significantly for personal injury, family law, and estate planning practices where clients often research attorneys online before making contact. Reviewflowz monitors all these critical platforms plus 200+ others from a single dashboard, ensuring your Litify practice data stays synchronized with your complete online reputation management strategy.
How do I measure my review performance?
Most law firms make the mistake of counting total reviews, but what really matters is your review conversion rate. Since Reviewflowz integrates directly with Litify, we automatically calculate your conversion rate by dividing your reviews by your total cases or matters. A firm with 50 reviews from 100 closed cases (50% conversion) will outperform a competitor with 200 reviews from 1,000 cases (20% conversion) every time.
How does the review request actually get sent?
When a case status changes to closed, settlement is marked as reached, or a matter is resolved in Litify, Reviewflowz automatically detects this trigger and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every client automatically receives a review request when their case closes. No manual sending required after initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Litify when cases are closed, settlements are reached, or matters are resolved, just like our email and SMS options.
Can I track which attorney or paralegal generates the most reviews?
Yes. Reviewflowz automatically pulls case and matter data from Litify to attribute each client review to the correct attorney or paralegal who handled their legal matter, giving you detailed performance tracking and leaderboards for your legal team. This automatic attribution also helps protect your reviews from Google's removal policies, since reviews mentioning specific staff names by the client are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with Litify?
Setup takes just minutes, not days. Simply connect your Litify account, choose your trigger (case closed, settlement reached, etc.) and preferred channel (email, SMS, or WhatsApp). No developer or IT department required, and your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most law firms, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
