When a job is marked complete, project delivered, or invoice paid in IXACT Contact, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review without any extra steps. No manual tracking, no forgotten follow-ups, just automatic requests using the data already in your system.
Know exactly who your promoters are
When a client leaves a review (positive or negative), that signal flows directly into their IXACT Contact record. Now you can instantly identify your biggest advocates and take action. Ask your promoters for video testimonials, referrals, or case studies to fuel your growth.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to IXACT Contact, it already knows who handled each client. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
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Reviews per job or project. The metric that matters.
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to IXACT Contact, it knows exactly how many job or projects you completed. So instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Reply to every review without the work.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google is always your #1 priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to choose just a few and can capture reviews wherever your customers prefer to leave them.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing how many clients you actually served. Reviewflowz automatically calculates your true review conversion rate by pulling your client volume directly from IXACT Contact, so you can see that 80 reviews from 2,000 clients (4% conversion) actually outperforms 200 reviews from 15,000 clients (1.3% conversion). This gives you the real metric that matters for measuring performance against competitors and tracking improvement over time.
How does the review request actually get sent?
When a specific trigger event occurs in IXACT Contact (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects this and instantly sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget automation that runs in the background of your normal IXACT Contact workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from IXACT Contact when jobs are completed, projects delivered, or invoices paid, just like email and SMS. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates reviews by connecting directly to your IXACT Contact data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention anyone by name. This also helps avoid Google's review flags, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with IXACT Contact?
Setup takes just minutes, not days. Simply connect your IXACT Contact account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most IXACT Contact users, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same credit-based model.
