When a checkout completes, reservation ends, or dining experience finishes in HungryHungry, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and every single guest gets asked for a review. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest guests, flagged in HungryHungry
When a guest leaves a 5-star review on Google or Yelp, that signal flows right back into HungryHungry attached to their reservation record. Now your host, server, or manager knows exactly who your biggest fans are during their next visit. Ask them for a video testimonial, referral, or case study. Your best marketing comes from your happiest guests, but only if you know who they are.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or host by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to HungryHungry, it already knows which staff member handled the reservation. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-server performance breakdowns.
How serious are you about your reviews?
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A restaurant with 100 reviews sounds impressive until you realize they served 2,000 guests. That's a 5% conversion rate. Your competitor down the street has 60 reviews from 500 guests. They're winning with 12%. Because Reviewflowz connects to HungryHungry, it knows exactly how many reservations and bookings you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every guest review instantly
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what host, server, or manager has time to reply to every single review across Google, Yelp, OpenTable, TripAdvisor, and Facebook? Reviewflowz generates on-brand replies using AI that sound like your team wrote them. Approve them manually or let them publish automatically across 200+ platforms.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings, but TripAdvisor, Yelp, OpenTable, and Facebook are equally crucial for hospitality businesses as they drive domain authority and capture industry-specific searches where diners actively research restaurants and venues. These platforms collectively influence your online reputation across the entire customer journey from discovery to booking. Reviewflowz monitors all of these essential sites plus 200+ others from a single dashboard, so you never miss a review that could impact your hospitality business.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing how many customers you served. Since Reviewflowz integrates directly with HungryHungry, we automatically calculate your review conversion rate by dividing your reviews by your actual reservations. A restaurant with 80 reviews from 2,000 guests (4% conversion) is dramatically outperforming one with 200 reviews from 15,000 guests (1.3% conversion).
How does the review request actually get sent?
When a guest completes their checkout, finishes their reservation, or their event ends in HungryHungry, Reviewflowz automatically detects this trigger and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure it once by selecting your trigger event and preferred communication method, then every guest receives a review request automatically without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far higher than traditional email. Just like email and SMS, WhatsApp requests are triggered automatically from HungryHungry when checkouts, reservations, or dining experiences are completed.
Can I track which host, server, or manager generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by individual staff member by connecting directly to your HungryHungry reservation and booking data. When guests leave reviews, our system automatically attributes them to the correct host, server, or manager who handled their dining experience or event, without requiring guests to mention staff by name. This not only gives you detailed performance insights and leaderboards for your hospitality team, but also helps prevent Google from flagging and removing reviews that explicitly mention staff names.
How long does it take to set up Reviewflowz with HungryHungry?
Setup takes just minutes, not days. Simply connect your HungryHungry account, choose your trigger and messaging channel, and you're live with no developer or IT team needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
