When a checkout completes, reservation ends, or dining experience finishes in Hazlnut, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and forget it. Every single guest gets asked for their feedback without you lifting a finger.
Your happiest guests, flagged in Hazlnut
When a guest leaves a 5-star review on Google or Yelp, that signal flows directly back into Hazlnut and attaches to their reservation record. Now your host, server, or manager instantly knows who your biggest fans are when they walk through the door. Ask these promoters for video testimonials, referrals, or social media posts about their favorite dishes.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Hazlnut, it already knows which host, server, or manager handled the reservation. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 3,000 guests. That's a 6.7% conversion rate. Your competitor down the street has 80 reviews from 400 guests. a 20% rate. They're winning. Because Reviewflowz connects to Hazlnut, it knows exactly how many reservations and bookings you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review? Reviewflowz generates on-brand replies using AI across Google, TripAdvisor, OpenTable, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
For hospitality businesses, Google Reviews is always #1 since it directly impacts local search rankings, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for building domain authority and capturing industry-specific searches where guests actively research dining and accommodation options. These platforms drive significant booking decisions in the reservation, dining, and guest experience sectors. Reviewflowz monitors all these essential sites plus 200+ others from a single dashboard, so you never miss feedback that could impact your hospitality business.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your guest volume. A hotel with 200 reviews from 15,000 guests (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 guests (4% conversion). Because Reviewflowz integrates directly with Hazlnut, we automatically calculate your true review conversion rate by dividing your reviews by your actual bookings, giving you the metric that really matters.
How does the review request actually get sent?
When a guest checks out, completes their reservation, finishes dining, or their event ends in Hazlnut, Reviewflowz automatically detects this trigger and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every guest automatically receives a review request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Hazlnut events like checkouts, completed reservations, or finished dining experiences, just like email and SMS. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Can I track which host, server, or manager generates the most reviews?
Yes, absolutely. Since Reviewflowz integrates directly with Hazlnut, it automatically knows which host, server, or front desk manager handled each guest reservation or dining experience, so when reviews come in they're instantly attributed to the right team member without guests needing to mention names. This gives you clear performance tracking for your hospitality staff while also protecting your reviews from Google's automated removal system, since reviews mentioning specific employee names often get flagged and deleted.
How long does it take to set up Reviewflowz with Hazlnut?
Setup takes minutes, not days. Simply connect your Hazlnut account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sent and SMS requests cost $5 per 100 sent, with pay-as-you-go pricing and no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
