From Greenway visit to review request. Automatically.
When a visit is completed, discharged, or follow-up finished in Greenway (Intergy, Primesuite), Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Configure it once and every patient gets asked without lifting a finger. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in Greenway
When a patient leaves a 5-star Google review, that signal flows right back into Greenway (Intergy, Primesuite) and attaches to their patient record. Now your clinical staff knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or case study participation right from the EHR workflow.
Staff attribution without the name-drop
Most practices ask patients to mention their physician, nurse, or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Greenway (Intergy, Primesuite), it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews from 3,000 patient encounters has a 5% conversion rate. Your competitor with 80 reviews from 800 encounters? They're crushing you at 10%. Because Reviewflowz connects to Greenway (Intergy, Primesuite), it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric that actually predicts growth.
AI replies to every review automatically.
Replying to patient reviews boosts your Google ranking and builds trust with future patients, but busy physicians and nurses using Greenway don't have time to craft individual responses. Reviewflowz AI generates professional, on-brand replies across Google, Healthgrades, Vitals, Zocdoc, and 200+ other platforms in seconds. Choose to review and approve each response or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for EHR businesses?
For EHR businesses like those using Greenway (Intergy, PrimeSuite), Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are equally critical for domain authority and industry-specific searches where patients actively research providers. These specialized medical review sites carry significant weight in the healthcare decision-making process and boost your practice's credibility within clinical workflows. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring comprehensive reputation management across every site that matters for your EHR-powered practice.
How do I measure my review performance?
Most practices make the mistake of counting total reviews, but the metric that actually matters is your review conversion rate. Because Reviewflowz integrates directly with Greenway (Intergy, Primesuite), it automatically calculates your true performance by dividing your reviews by patient encounters. A practice with 200 reviews from 15,000 patients (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 patients (4% conversion).
How does the review request actually get sent?
When a visit is completed, discharged, or a follow-up is marked complete in Greenway (Intergy, Primesuite), Reviewflowz automatically detects this trigger and sends a review request to the patient through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically without any manual intervention. It's completely set-and-forget once you've made your initial selections.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email campaigns. Just like our email and SMS features, WhatsApp requests are automatically triggered from Greenway (Intergy, Primesuite) when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your Greenway (Intergy, Primesuite) EHR to attribute each review to the correct physician, nurse, or provider without requiring patients to mention names. This EHR integration also helps avoid Google's removal of reviews that specifically name staff members, while giving you detailed performance tracking and leaderboards for each provider.
How long does it take to set up Reviewflowz with Greenway (Intergy, Primesuite)?
Setup takes just minutes, not days. Simply connect your Greenway system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
