Every FieldEdge job completion becomes a review request
When a job is marked complete, inspection passes, or invoice gets paid in FieldEdge, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in FieldEdge
When a homeowner leaves a 5-star Google review, that signal flows right back into FieldEdge attached to their work order and customer record. Now your technicians and office staff know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or to showcase their completed project on your website.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to FieldEdge, it already knows which technician handled each completed job. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to FieldEdge, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy homeowners a reason to call back. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, and 200+ other platforms? Reviewflowz generates on-brand replies using AI. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for contractor businesses?
Google Reviews is always #1 for contractors since most customers search "plumbers near me" or "HVAC contractors" on Google first, but industry-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for domain authority and capturing customers already looking for home improvement services. BBB and Facebook also matter significantly for building trust with homeowners making major investment decisions on roofing, electrical, or plumbing work. Reviewflowz monitors all these key platforms plus 200+ others from one centralized dashboard, so you never miss important feedback across your entire online presence.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by completed jobs), and because Reviewflowz connects to FieldEdge, we automatically calculate this for you using your actual job data. A contractor with 80 reviews from 2,000 jobs (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 jobs (1.3% conversion rate).
How does the review request actually get sent?
When your job is marked complete, final inspection passes, or invoice is paid in FieldEdge, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp. You configure it once by selecting your preferred trigger event and communication channel, then every customer gets contacted automatically without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from FieldEdge when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes! Because Reviewflowz integrates directly with FieldEdge, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the right person without customers needing to mention names. This gives you powerful per-staff performance tracking and leaderboards, plus it helps avoid Google's tendency to flag reviews that specifically mention technician names.
How long does it take to set up Reviewflowz with FieldEdge?
Setup takes just minutes, not days. Simply connect your FieldEdge account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
