When your job is marked complete, inspection passes, or invoice gets paid in Fieldd, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and forget it. Every single customer gets asked on their preferred channel.
Your happiest customers, flagged in Fieldd
When a homeowner leaves a 5-star Google review, that signal flows right back into Fieldd attached to their work order record. Now your technicians and office staff know who your biggest fans are. Ask them for video testimonials, referrals, or to be case studies for your next marketing push.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician, installer, or crew lead by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Fieldd, it already knows which tech handled the job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Fieldd, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking and builds trust with future homeowners, but no technician has time to craft thoughtful responses to every single review across Google, Angi, HomeAdvisor, and other platforms. Reviewflowz uses AI to generate on-brand replies that sound like your crew wrote them. Review and approve each response, or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for contractor businesses?
For contractors, Google Reviews is always the #1 priority since it directly impacts local search rankings, but industry-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for domain authority and where homeowners actively search for services. Facebook and BBB reviews also significantly influence trust and credibility in the home improvement, roofing, plumbing, HVAC, and electrical sectors. Reviewflowz monitors all these essential platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most contractors only track total review count, but that's meaningless without knowing how many jobs you completed. Since Reviewflowz integrates with Fieldd, we automatically calculate your review conversion rate by dividing your reviews by your completed jobs. A contractor with 50 reviews from 200 jobs (25% conversion) will outperform a competitor with 300 reviews from 2,000 jobs (15% conversion).
How does the review request actually get sent?
When your job is marked complete in Fieldd, your final inspection passes, or your invoice gets paid, Reviewflowz automatically triggers and sends a review request to your customer via email, SMS, or WhatsApp (you choose which channel). You set this up once by selecting your trigger event and preferred communication method, then every customer gets asked for a review automatically from that point forward. No manual sending, no remembering to follow up, completely hands-off once configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Fieldd just like email and SMS when jobs are completed, inspections pass, or invoices are paid. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes. Reviewflowz automatically connects to your Fieldd data to track which technician, installer, or crew lead handled each job, so when reviews come in, they're instantly attributed to the right team member without customers needing to mention names. This gives you powerful staff performance leaderboards and helps avoid Google's name-flagging issues that often get contractor reviews removed.
How long does it take to set up Reviewflowz with Fieldd?
Setup takes just minutes, not days. You simply connect your Fieldd account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
