Every tenant gets asked for reviews. Automatically.
When a lease is signed, move-in completed, or showing finished in Entrata, Reviewflowz instantly sends a review request to your tenant via email, SMS, or WhatsApp. Set it up once and forget it. Every single tenant gets asked on the channel most likely to convert.
Your happiest tenants, flagged in Entrata
When a tenant leaves a 5-star Google review, that signal flows right back into Entrata attached to their resident record. Now your property managers know who your biggest fans are. Ask them for a video testimonial, a referral, or to showcase their unit during tours.
Staff attribution without the name-drop
Most property managers ask tenants to mention their leasing agent by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Entrata, it already knows which property manager handled the lease. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
How serious are you about your reviews?
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A property manager with 50 reviews sounds impressive until you realize they closed 800 leases. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 leases, a 20% rate. They're winning. Because Reviewflowz connects to Entrata, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 342 leases this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential tenants, and helps retain unhappy residents before they leave. But what property manager has time to reply to every single review across Google, Yelp, Apartments.com, Zillow, and dozens of other sites? Reviewflowz generates on-brand replies using AI that sound like your leasing team wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for property management/ real estate businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and map visibility, but industry-specific platforms like Zillow and Apartments.com are crucial for reaching prospective tenants actively searching for rentals. Yelp and Facebook also matter significantly for domain authority and broader online presence in the property management space. Reviewflowz monitors all of these essential platforms plus 200+ others from one centralized dashboard, ensuring you never miss important feedback from any channel.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate by dividing reviews by your total transactions, because 200 reviews from 15,000 tenants (1.3%) means you're losing to a competitor with 80 reviews from 2,000 tenants (4%). Reviewflowz automatically calculates this for you by pulling your transaction volume directly from Entrata, giving you the complete picture of your review performance.
How does the review request actually get sent?
When specific events occur in Entrata like a lease signing, closing completion, move-in, or showing completion, Reviewflowz automatically triggers and sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then the system runs on autopilot. From that point forward, every relevant contact receives a review request automatically without any manual intervention required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Entrata events like lease signings, move-ins, and showings completed, just like our email and SMS options.
Can I track which property manager, agent, or broker generates the most reviews?
Yes. Reviewflowz automatically connects to your Entrata system to track which property manager, agent, or broker handled each lease or closing, then attributes incoming reviews to the right staff member without tenants needing to mention names. This gives you accurate per-staff performance tracking and leaderboards, plus reduces the risk of Google flagging reviews that mention specific staff names.
How long does it take to set up Reviewflowz with Entrata?
Setup takes just minutes, not days. You simply connect your Entrata account, choose your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most property management companies, this works out to just pennies per review collected. WhatsApp pricing varies by country.
