Every Elation Health visit becomes a review request
When a visit is completed, treatment finished, or follow-up documented in Elation Health EHR, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set up your triggers once and forget about it. Every single patient gets asked for feedback without you lifting a finger.
Your happiest patients, flagged in Elation Health EHR
When a patient leaves a 5-star Google review, that signal flows right back into Elation Health EHR attached to their patient record. Now your clinical team knows who your biggest advocates are during every appointment. Ask them for a video testimonial, a referral, or to share their success story with other patients.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Elation Health EHR, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
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Reviews per patient encounter. The metric that matters.
A practice with 200 reviews sounds impressive until you realize they've seen 15,000 patients. That's a 1.3% conversion rate. Your competitor down the street has 80 reviews from 2,000 patients. A 4% rate that's actually winning. Because Reviewflowz connects to Elation Health EHR, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review instantly
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates professional, on-brand replies using AI. Review and approve them first, or let them publish automatically so no patient review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews are always #1 for healthcare practices since patients search there first, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and when patients research providers within your specialty. These medical review sites often rank higher in healthcare-related searches and influence patient decisions more than general review platforms. Reviewflowz monitors all major healthcare review sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your practice's reputation.
How do I measure my review performance?
Don't just count your total reviews. The metric that matters is your review conversion rate (reviews ÷ patient encounters), and since Reviewflowz integrates directly with your Elation Health EHR, we automatically calculate this for you using your actual patient visit data. A practice with 80 reviews from 2,000 patients (4% conversion rate) is significantly outperforming one with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When you mark a visit as completed, finish treatment, process a discharge, or complete a follow-up in Elation Health EHR, Reviewflowz automatically detects that trigger and sends a review request to your patient via email, SMS, or WhatsApp (you choose which channel). You configure this once by selecting your preferred trigger event and communication method, then every patient automatically receives a review request without any manual work from your staff. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it highly effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from your Elation Health EHR when visits are completed or treatments finished.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your Elation Health EHR to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus it helps avoid Google's tendency to flag and remove reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with Elation Health EHR?
Setup takes just minutes, not days. Simply connect your Elation Health EHR to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
