When a visit completes, treatment finishes, or discharge happens in DrChrono, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest patients, flagged in DrChrono
When a patient leaves a 5-star review on Google or Facebook, that positive signal flows directly into DrChrono and attaches to their patient record. Now your staff instantly knows which patients are your biggest advocates during every appointment and interaction. Ask these promoters for referrals, video testimonials, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to DrChrono, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A medical practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients. a 7.5% rate. They're dominating online reputation. Because Reviewflowz connects to DrChrono, it knows exactly how many patient encounters you completed, so instead of celebrating vanity metrics, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your provider wrote them. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry domain authority and where patients actively research providers. Yelp also plays a significant role in local healthcare searches. Reviewflowz monitors all of these major platforms plus 200+ others from a single dashboard, so you never miss patient feedback that could impact your practice's reputation.
How do I measure my review performance?
Most practices focus on total review count, but that's misleading without knowing your patient volume. Reviewflowz calculates your true review conversion rate by dividing reviews by patient encounters, using visit data directly from your DrChrono system. A practice with 50 reviews from 500 patients (10%) is significantly outperforming one with 200 reviews from 5,000 patients (4%).
How does the review request actually get sent?
When you mark a visit as completed, finish treatment, discharge a patient, or complete a follow-up in DrChrono, Reviewflowz automatically detects that trigger event and sends a review request to your patient via email, SMS, or WhatsApp (whichever channel you chose). You configure this once by selecting your preferred trigger and communication channel, then every patient automatically receives a review request from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it highly effective for patient engagement. Like our other channels, WhatsApp requests are triggered automatically from DrChrono when visits are completed, treatments finished, or follow-ups done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with your DrChrono EHR system to automatically attribute each patient review to the specific healthcare provider who handled that visit or encounter, so you get detailed performance tracking and leaderboards for each doctor, physician, nurse, or provider without any manual work. This automatic attribution also helps prevent your reviews from being flagged and removed by Google, since patients don't need to mention staff names directly in their reviews.
How long does it take to set up Reviewflowz with DrChrono?
Setting up Reviewflowz with DrChrono takes just minutes, not days. Simply connect your DrChrono account, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
