Every Clover transaction triggers a review request
When a purchase is completed, order picked up, or transaction processed in Clover, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When customers leave reviews (positive or negative), those signals automatically flow back into their Clover records. Now you can instantly identify your biggest fans and take advocacy further with video testimonials, referrals, and case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Clover, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate. They're winning. Because Reviewflowz connects to Clover, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer trust. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ review sites from one dashboard, so you don't have to choose or juggle multiple platforms.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's misleading without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion rate) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion rate). Since Reviewflowz integrates directly with your Clover POS data, we automatically calculate your true review conversion rate by dividing your reviews by your actual transaction volume.
How does the review request actually get sent?
When a transaction is completed in your Clover POS system, Reviewflowz automatically detects this event and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the Clover transaction trigger and your preferred communication method, then every customer receives a review request automatically without any manual work from you. It's completely set-and-forget once you've made your initial setup choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with near 98% open rates, significantly higher than email. Just like our email and SMS options, WhatsApp requests are automatically triggered when transactions are processed in your Clover system. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your Clover system to track which team member handled each transaction, so when reviews come in, they're attributed to the right person without customers needing to mention names. This helps you avoid Google's tendency to flag reviews that specifically mention staff names, while giving you complete performance tracking and coaching insights for your team.
How long does it take to set up Reviewflowz with Clover?
Setup takes just minutes, not days. Simply connect your Clover system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most Clover merchants, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same simple credit system.
