Every Clockwise.MD visit becomes a review opportunity
When a visit completes, treatment finishes, or discharge happens in Clockwise.MD, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review without any manual work. No missed opportunities, no forgotten follow-ups.
Your happiest patients, flagged in Clockwise.MD
When a patient leaves a 5-star review, that signal flows directly into Clockwise.MD and attaches to their patient record. Now your staff knows exactly who your promoters are during every appointment. Ask them for video testimonials, referrals, or case studies while they're still in your care.
Stop asking patients to remember provider names
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google's spam filters flag these reviews more often, and patients forget or misspell names. Reviewflowz connects directly to Clockwise.MD, so it already knows which provider handled each patient encounter. When reviews come in, they're automatically attributed to the right doctor, nurse, or provider without any name mentions required.
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Reviews per patient encounter. The metric that matters.
A practice with 200 reviews sounds impressive until you realize they've seen 10,000 patients. That's a 2% conversion rate. Your competitor with 75 reviews from 1,500 encounters has a 5% rate and is winning. Because Reviewflowz connects to Clockwise.MD, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 284 encounters this month, 39 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what healthcare provider has time to thoughtfully respond to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz uses AI to generate on-brand replies that sound like they came from your practice. Review and approve them first, or let them publish automatically so no patient feedback goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and capturing patients actively researching providers. These specialized sites often rank higher in healthcare-related searches and influence patient decision-making more than general review platforms. Reviewflowz monitors all these critical healthcare review sites plus 200+ others from a single dashboard, ensuring you never miss important patient feedback across your entire online presence.
How do I measure your review performance?
Most healthcare practices make the mistake of tracking raw review counts, but 200 reviews means nothing without knowing if they came from 2,000 patients (10% rate) or 20,000 patients (1% rate). Since Reviewflowz integrates directly with Clockwise.MD, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient encounters. This gives you the only metric that matters: how effectively you're converting patients into reviews compared to your competitors.
How does the review request actually get sent?
When a patient visit is marked as completed, discharged, or finished in Clockwise.MD, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets a review request automatically without any manual intervention. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Clockwise.MD when visits are completed, treatments finished, or follow-ups done, just like our email and SMS options. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks reviews by provider through its direct integration with Clockwise.MD, which attributes each review to the specific doctor, physician, nurse, or provider who handled that patient encounter. This gives you detailed performance leaderboards and coaching insights for your healthcare staff without patients needing to mention names. This automatic attribution also helps prevent Google from flagging and removing reviews, since reviews that specifically mention provider names are more likely to be taken down.
How long does it take to set up Reviewflowz with Clockwise.MD?
Setup takes just minutes, not days. Simply connect your Clockwise.MD account, select your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
