Every campaign completion triggers a review request
When a campaign completes, onboarding finishes, or project gets delivered in CleverTap, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. No spreadsheets, no reminders, no extra steps. You set it up once, and every client gets asked using the data already in your CleverTap system.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal flows directly into their CleverTap record. Now you know exactly who your biggest fans are. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to CleverTap, it already knows which team member handled each customer interaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 subscribers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 subscribers. They're winning at 4%. Because Reviewflowz connects to CleverTap, it knows exactly how many subscribers you engaged. So instead of celebrating raw numbers, you see: 342 subscribers this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search rankings and customer discovery. Yelp, Facebook, and Trustpilot are essential for most businesses, while industry-specific platforms may also be relevant depending on your sector. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose or juggle multiple tools.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews ÷ total customers), and since Reviewflowz connects directly to CleverTap, we automatically calculate this for you using your actual customer data as the denominator. A business with 80 reviews from 2,000 CleverTap subscribers (4% conversion rate) significantly outperforms one with 200 reviews from 15,000 subscribers (1.3% conversion rate).
How does the review request actually get sent?
When your CleverTap campaign completes, Reviewflowz automatically detects this trigger event and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting the CleverTap completion trigger and your preferred communication channel, then every future campaign completion automatically generates a review request without any manual intervention. It's completely set-and-forget automation that runs in the background.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially powerful in markets where WhatsApp is the primary communication channel. Just like email and SMS, WhatsApp review requests are triggered automatically from your CleverTap campaigns, onboarding flows, or project completions.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your CleverTap data to identify who handled each client or subscriber. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps your reviews avoid Google's removal filters, since reviews mentioning specific staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with CleverTap?
Setting up Reviewflowz with CleverTap takes just minutes, not days. Simply connect your CleverTap account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, the cost per review collected works out to just pennies. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
