Every completed appointment becomes a review request
When an appointment finishes, surgery wraps up, or wellness check completes in AviMark, Reviewflowz automatically sends a review request to the pet owner via email, SMS, or WhatsApp. No manual work, no missed opportunities, no delays. Set it once and every single pet owner gets asked to share their experience.
Your happiest pet owners, flagged in AviMark
When a pet owner leaves a 5-star Google review, that signal flows right back into AviMark attached to their patient record. Now your veterinary team knows which clients are your biggest advocates. Ask them for video testimonials, referrals to other pet owners, or help answering questions online.
Stop asking pet owners to remember names
Most veterinary clinics ask pet owners to mention their veterinarian or vet tech by name in reviews. Problem: Google flags those reviews more often, and pet owners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to AviMark, it already knows which veterinarian or vet tech handled each patient visit. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A veterinary practice with 150 reviews sounds impressive until you realize they've seen 3,000 pets this year. That's a 5% conversion rate. Your competitor down the street has 80 reviews from 800 patient visits. They're winning at 10%. Because Reviewflowz connects to AviMark, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see the metric that matters: 287 patient visits this month, 31 reviews, 10.8% conversion rate.
AI replies that sound like your veterinarian wrote them
Replying to reviews boosts your Google ranking, builds trust with future pet owners, and gives unhappy clients a reason to return. But what veterinarian or vet tech has time to reply to every single review across Google, Yelp, Facebook, and Nextdoor? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for veterinary businesses?
Google Reviews is always the #1 priority for veterinary clinics since most pet owners search there first when looking for local animal hospitals or emergency care. However, Yelp, Facebook, and Nextdoor are equally important for building domain authority and capturing pet owners who specifically search these platforms for trusted veterinary recommendations in their community. Reviewflowz monitors all four of these critical sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your AviMark practice.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by patient visits), and because Reviewflowz connects directly to AviMark, it automatically calculates this for you using your actual patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is significantly outperforming one with 200 reviews from 5,000 patients (4% conversion rate).
How does the review request actually get sent?
When you mark an appointment as completed in AviMark, Reviewflowz automatically detects this trigger and sends a review request to the pet owner through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically generates a review request without any manual intervention. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from AviMark just like email and SMS when appointments, surgeries, or wellness checks are completed. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which veterinarian or vet tech generates the most reviews?
Yes! Since Reviewflowz integrates directly with AviMark, it automatically knows which veterinarian or vet tech handled each patient appointment, so when pet owners leave reviews, they're instantly attributed to the correct staff member without requiring clients to mention names. This gives you valuable per-staff performance insights while also helping your reviews avoid Google's filters, since reviews mentioning specific veterinarian or staff names often get flagged and removed.
How long does it take to set up Reviewflowz with AviMark?
Setup takes just minutes, not days. Simply connect your AviMark system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most veterinary practices, this translates to just pennies per review collected. The cost is negligible compared to the value each positive review brings to your AviMark practice.
