From patient discharge to review request. Hands-free.
When a visit completes, treatment finishes, or discharge occurs in Auditdata, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked for feedback without you lifting a finger.
Your happiest patients, flagged in Auditdata
When a patient leaves a 5-star Google review, that signal flows right back into Auditdata attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to participate in a case study.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell provider names. Reviewflowz takes a different approach. Because it's connected to Auditdata, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed, so your reviews read naturally, fewer get removed, and you still get per-provider performance data.
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Reviews per patient encounter. The metric that matters.
A clinic with 500 reviews sounds impressive until you realize they've had 50,000 patient encounters. That's a 1% conversion rate. Your competitor has 200 reviews from 8,000 encounters. They're winning at 2.5%. Because Reviewflowz connects to Auditdata, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews improves your Google rankings and builds trust with potential patients, but no physician has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate on-brand replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms where your patients leave feedback. You can review and approve each response or let them publish automatically so every review gets the attention it deserves.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry domain authority and where patients actively research providers. Yelp also remains important for local healthcare visibility. Reviewflowz monitors all these critical platforms plus 200+ others from a single dashboard, so you never miss patient feedback across the review ecosystem.
How do I measure my review performance?
Don't just count your total reviews. That's meaningless without knowing your patient volume. Because Reviewflowz integrates directly with Auditdata, we automatically calculate your review conversion rate by dividing your reviews by your actual patient encounters, giving you the true metric that matters for measuring performance against competitors.
How does the review request actually get sent?
When a patient visit is marked as completed, treatment finished, or discharge processed in Auditdata, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. It's completely hands-off once set up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it especially effective for patient engagement. Review requests are automatically triggered from Auditdata when visits are completed, treatments finished, or follow-ups are done, just like our email and SMS functionality.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your Auditdata system to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the right doctor, nurse, or physician without patients needing to mention names. This gives you detailed performance tracking and staff leaderboards while keeping your reviews safer from Google's automated removal of reviews that mention specific provider names.
How long does it take to set up Reviewflowz with Auditdata?
Setup takes just minutes, not days. Simply connect your Auditdata system, select your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
