Every completed appointment triggers a review request
When an appointment is marked complete in Acuity Scheduling, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. You set it up once, and every client gets asked — using the appointment data already in your system. No spreadsheets, no reminders, no extra steps.
Review signals, right inside Acuity Scheduling
When a client leaves a 5-star Google review, that signal shows up right in their Acuity Scheduling record. Now you know exactly who your biggest fans are — and who might need extra attention. Ask your promoters for video testimonials, referrals, or case studies, because your best marketing comes from your happiest clients.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach — because it's connected to Acuity Scheduling, it already knows who handled each appointment. When the review comes in, it's automatically attributed to the right team member without any name needed. Reviews read naturally, fewer get removed, and you still get complete per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to Acuity Scheduling, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI — across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer decision-making. Yelp, Facebook, and Trustpilot are also essential for most businesses, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose—we'll help you manage them all efficiently.
How do I measure my review performance?
Most businesses only count raw reviews, but that's meaningless without knowing how many customers you actually served—a business with 80 reviews from 2,000 appointments (4% conversion rate) is outperforming one with 200 reviews from 15,000 appointments (1.3% rate). Since Reviewflowz integrates directly with your Acuity Scheduling data, it automatically calculates your true review conversion rate by dividing your reviews by your total appointments. This gives you the real metric that matters: what percentage of your clients are actually leaving reviews.
How does the review request actually get sent?
When an appointment is marked as completed in Acuity Scheduling, Reviewflowz automatically detects this trigger and sends a review request to your client through your chosen channel — email, SMS, or WhatsApp. You configure this once by selecting the "appointment completed" trigger and your preferred communication method, then every client automatically receives a review request without any manual work from you. It's completely set-and-forget — the system handles everything once you've set up your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates—significantly higher than email. Just like email and SMS, WhatsApp requests are automatically triggered when appointments are completed in Acuity Scheduling, making it effortless to collect more reviews through your customers' preferred communication channel.
Can I track which team member generates the most reviews?
Yes! Since Reviewflowz integrates directly with Acuity Scheduling, it automatically knows which team member handled each appointment and attributes incoming reviews to the correct person without clients needing to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus it helps avoid Google's tendency to flag and remove reviews that specifically mention staff members by name.
How long does it take to set up Reviewflowz with Acuity Scheduling?
Setup takes just minutes, not days – simply connect your Acuity Scheduling account, choose your trigger (like appointment completed), select your preferred channel (email, SMS, or WhatsApp), and you're live. No developer or IT department required, and your first automated review request goes out the same day. It's that simple.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sent and SMS messages cost $5 per 100 sent, with no monthly minimums or contracts—you only pay for what you use. For most Acuity Scheduling users, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your business.
