When an order is fulfilled, reservation is honored, or delivery is completed in 7shifts, Reviewflowz automatically sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and every single diner gets asked. No manual follow-ups, no forgotten requests, no missed opportunities.
Your happiest diners, flagged in 7shifts
When a guest leaves a 5-star Google review, that signal flows right back into 7shifts attached to their reservation or order. Now your servers and managers know exactly who your biggest fans are. Ask them for a video testimonial, social media shoutout, or to bring friends next time.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server, chef, or bartender by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to 7shifts, it already knows which staff member handled each table or order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A restaurant with 500 reviews sounds impressive until you realize they served 25,000 customers. That's a 2% conversion rate. Your competitor down the street has 150 reviews from 3,000 customers. a 5% rate. They're winning. Because Reviewflowz connects to 7shifts, it knows exactly how many customers you served. So instead of celebrating raw numbers, you see: 1,247 customers this month, 89 reviews, 7.1% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy customers a reason to return. But what server, chef, bartender, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, DoorDash, and Uber Eats? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for restaurants & bars & cafés businesses?
Google Reviews is always #1 since it directly impacts local search rankings and maps visibility, but industry-specific platforms like Yelp, TripAdvisor, OpenTable, DoorDash, and Uber Eats are crucial for domain authority and where diners actively search for restaurants. Facebook Reviews also matter significantly for social proof and local discovery. Reviewflowz monitors all these major platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your restaurant's reputation.
How do I measure my review performance?
Most restaurants only count total reviews, but that's meaningless without knowing your guest volume. A restaurant with 50 reviews from 500 covers has a 10% review rate, while one with 200 reviews from 10,000 covers only converts 2% of diners into reviewers. Reviewflowz automatically calculates your true review conversion rate by connecting to your 7shifts data, showing you exactly how many guests are actually leaving reviews versus just walking away.
How does the review request actually get sent?
When an order is marked as completed or fulfilled in 7shifts, Reviewflowz automatically triggers a review request to your customer through your chosen channel. You can send these requests via email, SMS, or WhatsApp. Once you configure the trigger event and select your preferred channel, the system runs on autopilot and sends review requests to every customer without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it highly effective for restaurants. Just like email and SMS, WhatsApp requests are triggered automatically from 7shifts when orders are completed or reservations are fulfilled.
Can I track which server, chef, bartender, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your 7shifts data to attribute each review to the specific server, chef, bartender, or manager who handled that table, order, or shift without requiring guests to mention names. This gives you detailed staff performance tracking and leaderboards while helping avoid Google's removal of reviews that explicitly mention staff names.
How long does it take to set up Reviewflowz with 7shifts?
Setting up Reviewflowz with 7shifts takes just minutes, not days. Simply connect your 7shifts account, select your trigger and preferred channel, and you're ready to go with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most restaurants, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
