Review Management Software for VaultRE users

Monitor and respond to tenant reviews across Google, Zillow, and Apartments.com while you focus on filling vacancies.

They love how easy we've made it

Every lease or closing triggers a review request
When a lease is signed, closing completed, or move-in finished in VaultRE, Reviewflowz instantly sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. Set it up once and every single client gets asked automatically. No manual work, no missed opportunities, no delays.
Your happiest clients, flagged in VaultRE
When a tenant leaves a 5-star Google review, that signal flows right back into VaultRE attached to their contact record. Now your property managers know who your biggest fans are. Ask them for a video testimonial, a referral, or help with future showings.
Staff attribution without the name-drop
Most property management companies ask tenants to mention their property manager by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to VaultRE, it already knows which agent handled the lease or closing. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
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Reviews per lease. The metric that matters.
A property manager with 50 reviews sounds impressive until you realize they handled 500 leases. That's a 10% conversion rate. Your competitor with 30 reviews from 100 leases has a 30% rate. They're winning. Because Reviewflowz connects to VaultRE, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 127 transactions this month, 23 reviews, 18.1% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential tenants and buyers, and gives unhappy clients a reason to stay. But what property manager has time to reply to every single review across Google, Zillow, Apartments.com, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your team wrote them. Approve them manually or let them publish automatically.

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for property management/ real estate businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings, but property management and real estate businesses also need strong presence on industry-specific platforms like Zillow, Apartments.com, Yelp, and Facebook for domain authority and where potential tenants and buyers actively search for properties. These specialized real estate review sites carry significant weight with prospects researching rental properties, home purchases, and property management services. Reviewflowz monitors all of these critical platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's misleading without knowing your transaction volume. For example, 200 reviews from 15,000 tenants equals a 1.3% conversion rate, while a competitor with just 80 reviews from 2,000 tenants has a superior 4% rate. Reviewflowz automatically calculates your true review conversion rate by pulling your lease and closing data directly from VaultRE, giving you the complete performance picture.
How does the review request actually get sent?
When a specific event happens in VaultRE (like a lease signing, closing completion, move-in, or showing), Reviewflowz automatically triggers a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred channel, then every future transaction automatically sends the request without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates compared to traditional email, making it particularly powerful in markets where WhatsApp is the primary communication method. Just like our email and SMS options, WhatsApp requests are triggered automatically from VaultRE events such as lease signings, closings, move-ins, and completed showings.
Can I track which property manager, agent, or broker generates the most reviews?
Yes. Reviewflowz automatically connects to VaultRE to identify which property manager, agent, or broker handled each lease or closing, so when reviews come in they're instantly attributed to the right team member without tenants or buyers needing to mention names. This gives you detailed performance tracking and leaderboards while reducing the risk of Google flagging reviews that mention specific staff names.
How long does it take to set up Reviewflowz with VaultRE?
Setup takes just minutes, not days. Simply connect your VaultRE account, choose your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most property management companies, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.