When a visit completes, treatment finishes, or discharge happens in Unified Practice, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked for a review without you lifting a finger.
Your happiest patients, flagged in Unified Practice
When a patient leaves a 5-star review, that signal flows directly into Unified Practice and gets attached to their patient record. Now your staff knows exactly which patients are your biggest advocates. Ask them for video testimonials, referrals, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Unified Practice, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
Reviews per patient encounter, not raw count
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patient encounters. a 5% rate, and they're winning. Because Reviewflowz connects to Unified Practice, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every patient review automatically
Replying to reviews improves your Google rankings and builds trust with potential patients, but no physician has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate on-brand replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms where your practice gets reviewed. Choose to approve each reply or let them publish automatically so no patient review ever goes unanswered.
What review sites matter most for healthcare businesses?
FAQs
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Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and specialty search visibility. These medical review sites carry significant weight with patients researching providers and boost your practice's credibility in healthcare-focused search results. Reviewflowz monitors all these key platforms plus 200+ others from one unified dashboard, so you never miss patient feedback across the healthcare review ecosystem.
How do I measure my review performance?
Most practices make the mistake of only counting total reviews, but 200 reviews from 15,000 patients (1.3% conversion rate) means you're actually underperforming compared to a competitor with just 80 reviews from 2,000 patients (4% conversion rate). Because Reviewflowz integrates directly with Unified Practice, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient encounters. This gives you the real metric that matters: how effectively you're converting patient visits into online reviews.
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in Unified Practice, Reviewflowz automatically detects this trigger event and sends a review request to that patient. You choose whether requests go out via email, SMS, or WhatsApp, set your preferred trigger once during initial setup, and then every patient automatically receives a review request without any manual work from your staff. It's completely set-and-forget once configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Unified Practice just like email and SMS when a visit is completed, treatment finished, or follow-up is done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by healthcare provider through its direct integration with Unified Practice. When a patient leaves a review, our system automatically attributes it to the correct doctor, physician, nurse, or provider based on their appointment records, eliminating the need for patients to mention staff by name. This approach also reduces the risk of Google flagging reviews, since reviews that specifically name healthcare providers are more likely to be removed by Google's automated systems.
How long does it take to set up Reviewflowz with Unified Practice?
Setup takes just minutes, not days. Simply connect your Unified Practice account, choose your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request will go out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
