When a case closes, settlement is reached, or matter resolves in Triconvey, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every single client gets asked. No manual follow-up, no missed opportunities, no delays.
Your happiest clients, flagged in Triconvey
When a client leaves a 5-star Google review, that signal flows right back into Triconvey attached to their case record. Now your legal team knows who your biggest advocates are. Ask them for a video testimonial, a referral, or a case study for your firm's marketing.
Staff attribution without the name-drop
Most firms ask clients to mention their attorney or paralegal by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Triconvey, it already knows which attorney handled the case. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-attorney performance data for coaching and bonuses.
How serious are you about your reviews?
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A law firm with 100 reviews sounds impressive until you realize they've handled 2,000 cases. That's a 5% conversion rate. Your competitor has 40 reviews from 200 cases. They're winning with 20%. Because Reviewflowz connects to Triconvey, it knows exactly how many cases you completed. So instead of celebrating raw numbers, you see: 185 cases this month, 28 reviews, 15.1% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential clients, and helps retain unhappy ones. But what attorney or paralegal has time to craft thoughtful replies to every single review across Google, Avvo, Martindale, Yelp, and other platforms? Reviewflowz generates on-brand replies using AI across 200+ sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for legal businesses?
Google Reviews is always #1 for local search visibility, but legal-specific platforms like Avvo and Martindale-Hubbell are crucial for industry credibility and domain authority, while Yelp and Facebook capture broader consumer searches for family law, personal injury, and estate planning services. These specialized legal directories significantly impact how potential clients discover and evaluate attorneys in competitive practice areas. Reviewflowz monitors all these essential platforms plus 200+ others from one unified dashboard, ensuring you never miss reviews that could affect your firm's reputation.
How do I measure my review performance?
Most law firms make the mistake of only counting total reviews, but raw numbers are meaningless without knowing how many clients you served. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your total cases from Triconvey, so you can see that 80 reviews from 2,000 clients (4%) actually outperforms 200 reviews from 15,000 clients (1.3%). This gives you the real metric that matters for measuring your review performance against competitors.
How does the review request actually get sent?
When a case is closed, settlement is reached, or matter is resolved in Triconvey, Reviewflowz automatically detects this trigger event and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure the system once by selecting your preferred trigger and communication method, then every client gets automatically contacted for a review without any manual intervention. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it extremely effective for client engagement. Review requests are automatically triggered from Triconvey when cases are closed, settlements reached, or matters resolved, just like our email and SMS functionality.
Can I track which attorney or paralegal generates the most reviews?
Yes. Reviewflowz automatically syncs with your Triconvey data to attribute each client review to the correct attorney or paralegal who handled that case or matter, giving you detailed performance tracking and leaderboards for your legal staff. This also helps avoid Google's review removals, since clients don't need to mention staff names directly in their reviews.
How long does it take to set up Reviewflowz with Triconvey?
Setup takes just minutes, not days. Simply connect your Triconvey account, select your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most legal practices, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same credit-based model.
